Technical Support Specialist
Confidential
Total years of experience :9 years, 1 Months
Routers & Switching Configure and Maintain
Troubleshooting any reported problems .
Answering technical queries and assisting users .
Applying operating system updates, patches, and configuration changes .
Troubleshooting any reported problems.
Installing and configuring new hardware and software.
Adding, removing, or updating user account information, resetting passwords, etc.
Hardware Maintenance
Routers & Switching Configure and Maintain
Answering technical queries and assisting users.
Ensuring that the network infrastructure is up and running
Troubleshooting any reported problem.
AAA servers Maintenance.
Server Installation & Monitoring
Introducing and integrating new technologies into existing data center environments.
Applying operating system updates, patches, and configuration changes
Installing and configuring new hardware and software.
Adding, removing, or updating user account information, resetting passwords, etc.
Answering technical queries and assisting users.
Responsibility for documenting the configuration of the system.
Troubleshooting any reported problems.
System performance tuning.
Ensuring that the network infrastructure is up and running.
Hardware Maintanance
Install and maintain Veeam Backup & Replication
Install and maintain Symantic Backup Exec
Install and maintain Duoble Take DR
Perform data backups and disaster recovery operations.
Install and maintain Citrix XenApp .
Hardware Maintenance
Software installation
Sedco Installation
Technical Support