Software Manager
Mauzoun Writing & Publishing
Total years of experience :6 years, 6 Months
- Develop software applications from conception to delivery, ensuring they meet business needs and adhere to technical standards.
- Build and maintain strong client relationships, acting as the main point of contact between clients and technical/creative teams.
- Collaborate with cross-functional teams to develop software solutions that align with business objectives and meet client requirements.
- Develop and maintain project timelines, budgets, and resource allocation to ensure on-time and within-budget project delivery.
- Conduct regular project status meetings with clients and internal teams to ensure project milestones are on track and any issues are addressed in a timely manner.
Hired, trained, coached multiple staff members on customer service skills, and health and safety standards
Reduced costs by 5% by implementing a more conservative control over expenditure and inventory waste
exceeded target sales constantly by training staff members on up-selling techniques and by creating a
conducive environment for customer satisfaction
Excellent interpersonal skills and was able to retain a positive working attitude even in high-stress
situations
Demonstrated strong work ethic and leadership skill
Ability to identify and resolve problems in software installation and functioning
Set up local and third-party networks, installing new internet WIFI, Ethernet and DSL connections
Familiar with android tablets, developing, downloading and managing applications for the same
Competent at handling firewall and malware issues
Proficient in formatting PCs and retrieving accidentally deleted data from the system when needed
Assisted customer complete purchases.
Counted cash in register drawer at beginning and end of shifts
Reviewed and resolved differences in accounting information and cash drawer
Since 1972, the Renison English Language Institute (Renison ELI) has offered high quality English language programs and courses. Located in Renison University College at the University of Waterloo, Renison ELI supports more than 1000 students from 35 countries each year in achieving their academic and professional goals.
