Head of PMO
Saudi Air Navigation Services Company
Total des années d'expérience :15 years, 0 Mois
Company Transformation program management and reporting
• Ensuring strategic initiatives are delivered on-time, within scope and within budget
• Assisting in the definition of project scope and objectives, involving all relevant stakeholders
• Developing a detailed project plan to monitor and track progress
• Measuring performance using appropriate tools and techniques
• Managing the relationship with all stakeholders
• Creating and maintaining comprehensive project documentation
• Tracking project performance to analyze the successful completion of short and long-term goals
• Developing spreadsheets, diagrams, process maps, and dashboards
• Delivering monthly Transformation report to senior management and board of directors
• Analyzed cost structure and identified costs related to the delivery of each of SANS services
• Coordinated with operational planning in Air Traffic Management to collect traffic movements
• Determined costs incurred in accordance with Economic Regulatory Framework
• Proposed a tariff structure to ensure effective cost recovery, financial sustainability, and compliance with Economic Regulatory Framework
• Benchmarked tariff structure to that of other Air Navigation Service Providers to ensure optimal service pricing
• Effectively contributed to the development of Company’s vision, mission, and strategy, with full engagement and input from employees
• Managed existing and new projects throughout their entire life cycle
• Developed new projects pipeline through relationship building, business development, and effective management of marketing tools
• Utilized Experience and established business connections to assist international companies in their entry and expansion in the Saudi market through consulting on strategy, Strategic partners, FDI Laws and regulations, licensing requirements, approval process, and best management practices
• Demonstrated Focused and Effective leadership, assuming full accountability of business operations in KSA and the GCC region
• Directed client relationship management, strategic planning & execution, and new business development, with key focus on brand building that led to the creation of a successful strategic partnership in Oman entering into a project building the biggest precast factory in the middle east
• Acted as lead adviser to the CEO & President of the group in all matters related to KSA and GCC operations
• Focal point between investors, international companies, and government agencies
• Initiated the creation of marketing materials (presentations, brochures, investment guides) to professionally present Saudi Arabia as a profitable investment destination
• Improved operations and developed SOP’s by updating the existing manual of policies and procedures
• Developed service packages (Sales presentations, contracts stipulations, added value services, leads identification, negotiation, and closing)
• Acted as a deputy branch manager/ acting branch manager and assumed full responsibility of operations managing a team of 10 customer relationship managers - 2 licensing managers - receptionist - administration assistant - 10 government agents each representing a relevant ministry and managing his/her own team
• Pioneered implementation of SAP CRM system including (system requirements, process maps, approval process, employees training)
A three years advanced diploma in marketing with a GPA : 3.78/4