IT Network Engineer
UTS
Total years of experience :9 years, 5 Months
Team Leader For Nakheel PJSC.
- Astutely led a team size of over 15 members and assured smooth operations.
- Ensured closure of all trouble tickets and service request as per SLA.
- Involved in handling installation, configuration, up-gradation, hardening and
troubleshooting of firewalls, Switches, Routers, IP Phones, IPTV and Access
Points.
- 3rd
level support to NOC team as well as addressed escalations.
- Undertook POC of new infrastructure solutions and devices.
- Handled fiber uplinks configuration and troubleshooting.
- Worked on applying ACLs on Core/Distribution switches and firewalls.
- Wired/Wireless Network Planning, designing, implementation and
troubleshooting.
- Effectively liaised with vendors for site handover and support issues.
- Deftly monitored & troubleshoot over network 1500 devices using SNMP based
tools like PRTG, manage Engine and IT360.
- Looked IPAM/DHCP Management using windows servers and infoblox.
- Monitored LAN, MPLS, VPN link and troubleshoot with ISPs for issues.
- Carried out checking of bandwidth utilization and root cause in case of threshold
breach.
- Handling Datacenter management and undertook internal audit for proper
labeling, cabling and mounting.
- Served as one of the key members in setting up NOC for Nakheel PJSC.
- Technical lead duties and management of technical projects
- Designing and implementing customers’ network infrastructure
- Gather and collate network requirements by working with clients and
colleagues.
- Design secure and scalable networks.
- Assist in sizing effort for the network part of projects.
- Assist in pricing for the network part of projects.
- Install secure and scalable network devices.
- Work with OS and application teams to ensure client service success.
- Document all network set-ups..
- Liaise with support teams, working together to resolve customer issues.
- Work with clients during all stages of projects.
- Highlight and document all network risks of projects.
Ensure backup of whole system is being taken periodically. Ensuring that all backups are
placed at a designated & secure location.
2009 to 2010, Royal Oman Police
Network and Systems Engineer
The Royal Oman Police data centre provides IT services throughout the country in
support of police related activities. In addition to traditional policing, the ROP also
provides the following services:
- Passport Issuance
- Airport Immigration Systems
- Visa Issuance System
- National Registration and ID card system
- the services run on a mixture of integrated systems, including, Mainframes, Open
EDUCATIONAL QUALIFICATION: Academic -