restaurant manager
Dead Sea Spa Hotel
Total des années d'expérience :21 years, 10 Mois
• Carefully interviewed, selected, trained and supervised staff.
• Clearly and promptly communicated pertinent information to staff, such as large reservations or last-minute menu changes.
• Interacted positively with customers whilst promoting hotel facilities and services.
• Organised special events in the restaurant, including receptions, promotions and corporate lunches.
• Correctly calculated inventory and ordered appropriate supplies.
• Strategically developed effective marketing plans to increase sales and profits while managing costs.
• Recognised and formally acknowledged outstanding staff performance to boost company morale and productivity.
• Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
• Led and directed team members on effective methods, operations and procedures.
• Maintained a safe working and guest environment to reduce the risk of injury and accidents.
• Developed, implemented and managed business plans to promote profitable food and beverage sales.
• Conducted timely performance evaluations for all front of house staff.
• Effectively managed payroll and timekeeping, including completion of the proper paperwork for new recruits and leavers.
• Created fun team building activities to engage staff in upselling to meet revenue targets.
• Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.
• Oversaw the operation and maintenance of equipment
إدارة المطعم وزيادة المبيعات
Management
to give good service for the guest
operation
Operation
when I started my career
خدمة الطعام والشراب وفنونه.