IT Officer
Hikma Pharmaceuticals - Other Locations
مجموع سنوات الخبرة :5 years, 1 أشهر
IT
Managed team of 30 employees, overseeing the training, and professional growth of employees.
Optimizing Network routes & performance monitoring. Remote desktop support for users, L1&L2 helpdesk support.
Trouble Shooting printers issues with the ability to fix MFP printers and photocopiers.
Technical Support
Troubleshooting Windows issues.
Inspect cable lines to ensure that they are intact and working optimally.
Provide technical direction to Co-works on the computer
and network usage and offer comprehensive advice and instructions.
• Monitoring and maintaining computers systems and networks.
• Talking staff or clients through a series of actions, either face-to- face or over the telephone, to help set up systems or resolve issues. • Providing support, including procedural documentation and relevant reports.
• Setting up new users' accounts and profiles and dealing with password issues.
• Testing and evaluating new technology.
هندسة الحاسب الآلي