Regional It Supervisor
futurelab
Total des années d'expérience :15 years, 11 Mois
From March 2009 till now:-
http://www.groupalzwied.com/
Working as a Network and Maintenance Engineer and LAN Support for Ibrahim Bin Mousa Al-Zewayed Group, Kingdom of Saudi Arabia and doing the following:-
• Installation, technical support, troubleshooting and maintenance of network equipments.
• Installation and management of digital surveillance cameras, connected via internet networks and local networks & round the clock maintenance and technical management of live video tele-production / editing facilities.
• Installation of all different types of sound equipments.
• Managing infrastructure installation services including network facilities, Information Assurance, Cable Plant, WAN and LAN teams and performed design, survey, installation and commissioning of network devices.
• LAN/WAN daily operations: Router & switch configurations/Access lists.
• WAN/WAN monitoring / Vendor Contact - Continuously monitored all network circuits and specific HQ hosts.
• Troubleshooting of network problems - Made physical changes to routers and switches in order to increase performance.
From June 2008 till February 2009
Working as a computer maintenance engineer for 3D Company, Egypt and doing the following: • Maintenance of computers in all departments of the company.
• Maintenance of computers in production lines.
• Follow-up monthly for computers and resolve any problems if found.
• Implementing internal networks linking servers, printers and problem solving
• if found.
• Monitoring and Troubleshooting the Network.
Secure internal and external network.
From January 2007 till June 2008
http://www.vodafone.com.eg
Working as a network & support engineer for Vodafone Egypt, one of the most famous and biggest telecommunications service and product providers and doing the following:-
• Installation in Central.
• Implementing LANs and Support Clients.
• Monitoring and Troubleshooting the Network.
• Configuring ADSL Routers.
Manage Call Center department.
From May 2006 till January 2007
http://www.rayacorp.com/
Working as a network & support engineer for Raya Contact centre, Egypt and doing the following:-
• IT Helpdesk supervision.
• Handling customers' inquiries.
• Solving customers' complaints and problems.
• Completion of all the required paperwork for operation.
Qualification B.Sc. degree in Computer & system Information.