Senior Account Manager
Sabre Travel Network
Total years of experience :9 years, 5 Months
Act as the link between a select portfolio of customers and the Sabre organisation for all client needs, liaising and coordinating with the various Sabre departments to ensure customer support and satisfaction.
Manage the commercial contract ensuring commitments/targets are being correctly measured and met, payments made, products billed etc.
Ownership of Request For Proposal response, commercial modelling and presentations to customers at re-sign/contract renegotiation stage.
Build, develop and maintain relationships with decision-makers to develop opportunities, maintain and expand business within the accounts, visiting clients and performing product demos as required.
Strong collaboration with customer’s sales teams to develop opportunities, maintain, and expand their business; visiting clients and performing product demos as required, including on-selling of AeTM.
Conduct regular Business Reviews across customer portfolio.
Comply with objectives set by Manager, achieving expected revenue, profitability, and satisfaction levels in portfolio.
Maintain a high level of current knowledge of the product portfolio and the benefits of specific products for Key Accounts as well as of other Key Accounts-specific information (trends, strategy, competitors, pricing, etc.).
Create, implement and monitor Key Account Development Plan (including presentation of plan to internal stakeholders on a regular basis).
Conduct regular customer satisfaction surveys.
Facilitate regular product strategy sessions with customers.
Work closely with Solution Engineering to provide customers with regular Health Checks and on deployment of new products.
Sales:
Maintain valid, long-range pipeline.
Maintenance of Prospect Opportunity Plans for all prospects in pipeline, and regular presentation to internal stakeholders.
Achieve monthly, quarterly and yearly acquisition targets for segments and renew at agreed profitability levels.
Act as the link between a select portfolio of customers and the Amadeus organisation for all client needs, liaising and coordinating with the various Amadeus departments to ensure customer support and satisfaction.
Manage the commercial contract ensuring commitments/targets are being correctly measured and met, payments made, products billed etc.
Ownership of Request For Proposal response, commercial modelling and presentations to customers at re-sign/contract renegotiation stage.
Build, develop and maintain relationships with decision-makers to develop opportunities, maintain and expand business within the accounts, visiting clients and performing product demos as required.
Strong collaboration with customer’s sales teams to develop opportunities, maintain, and expand their business; visiting clients and performing product demos as required, including on-selling of AeTM.
Conduct regular Business Reviews across customer portfolio.
Comply with objectives set by Manager, achieving expected revenue, profitability, and satisfaction levels in portfolio.
Maintain a high level of current knowledge of the product portfolio and the benefits of specific products for Key Accounts as well as of other Key Accounts-specific information (trends, strategy, competitors, pricing, etc.).
Create, implement and monitor Key Account Development Plan (including presentation of plan to internal stakeholders on a regular basis).
Conduct regular customer satisfaction surveys.
Facilitate regular product strategy sessions with customers.
Work closely with Solution Engineering to provide customers with regular Health Checks and on deployment of new products.
Sales:
Maintain valid, long-range pipeline.
Maintenance of Prospect Opportunity Plans for all prospects in pipeline, and regular presentation to internal stakeholders.
Achieve monthly, quarterly and yearly acquisition targets for segments and renew at agreed profitability levels.
2014 Graduated with a percentage of 2.63 From king Abdulaziz university (Public administration)
Technical Skills
* Good Skill in Management
* Good skills in Microsoft word, Excel and Power Point.
* Excellent Language skills in both Arabic & English (speaking, reading and writing)
* Excellent communication and leadership skills.
* Working individually or as a team.
المبيعات, أنجاز العقود, ارسال التقارير, الأهتمام بالأنتاجيه, الأهتمام بسير العمل,
اقفال الماليه, التأكد من جاهزيه الزملاء والألات والأدوات في الفرع
الأهتمام بصيانه الفرع, متابعه متوسط الوقت والحرص على أنجاز العميل بوقت أسرع.
بكالريوس
2004 High School, Saudi Arabia Graduated with a percentage of 81%