عمر غلوش

Team Manager في RAYA Holding

• مصر
• أشغل هذه الوظيفة منذ يوليو 2015

- Supervising over 100 team members, ensuring they had full support including coaching and one to one
- KPI management involving reviewing and reporting
- Customer problem solving, resolving complaints and handling escalations
- Handling staff absence, time-sheets and schedules
- Ensuring team members achieve targets
- Duty manager