Omar Hamza, real estate quality assurance specialist

Omar Hamza

real estate quality assurance specialist

Elements Business Development

Location
Oman
Education
Bachelor's degree, Mechatronics Engineering
Experience
2 years, 10 Months

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Work Experience

Total years of experience :2 years, 10 Months

real estate quality assurance specialist at Elements Business Development
  • Egypt
  • April 2023 to June 2024

• Conduct thorough inspections of real estate properties to ensure compliance with quality standards and regulations.
• Develop and implement quality control processes and procedures to enhance efficiency and accuracy in property assessments.
• Analyze data and generate reports highlighting areas for improvement and corrective actions.
• Collaborate with cross-functional teams to address quality issues and implement solutions.
• Train and mentor team members on quality control techniques and best practices.

Live Queue Agent at Elements Business Development
  • Egypt - Cairo
  • April 2023 to September 2023

• Managed live queues for real estate inquiries, providing timely and accurate information to clients and stakeholders.
• Handled inbound and outbound calls, emails, and other communication channels to address customer inquiries and resolve issues.
• Utilized CRM systems to track customer interactions and maintain accurate records.
• Collaborated with sales and marketing teams to optimize lead generation and conversion processes

Maintenance Engineer at Egyptian Company for Metro
  • Egypt - Cairo
  • January 2022 to April 2023

• Conducted preventive and corrective maintenance activities on Line 2 driving systems to ensure operational efficiency and safety.
• Diagnosed and troubleshooted electrical and mechanical issues, minimizing downtime and disruptions to metro services.
• Implemented maintenance schedules and protocols to adhere to regulatory requirements and industry
standards.

Gaming Team Leader at Discord
  • Egypt - Cairo
  • August 2022 to December 2022

• Managing a team full of gamers to achieve specific tasks for clients through an online platform.
• Deciding how to approach tasks and develop a plan to accomplish them
• Communicating with team members and keeping track of the progress

Content Writer at Homzmart
  • Egypt - Cairo
  • July 2021 to October 2021

• Research and organize sources and information while collaborating with team members, designers and developers
• Ensure consistency in writing style, fonts, images and tone
• Create clear and innovative headlines and body copy.

Education

Bachelor's degree, Mechatronics Engineering
  • at Arab Academy For Science, Technology & Maritime Transport
  • October 2020

Graduation Project: Aquaponics System (A+)

Specialties & Skills

CRM software
Maintenance
Mechatronics
Data Analysis
Project Management
ReadyMode Dailer
Microsoft Office
Solidworks
CRM Systems

Social Profiles

Personal Website
Personal Website

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Languages

Arabic
Native Speaker
English
Expert
German
Beginner

Memberships

Egyptian Engineers Syndicate
  • Mechatronics Engineering
  • October 2020

Training and Certifications

ABET - Mechatronics Engineering (Certificate)
Date Attended:
October 2020
Foundations of Project Management, Project Initiation, Project Planning (Certificate)
Date Attended:
October 2021
International English Language Testing System (Certificate)
Date Attended:
February 2023
Valid Until:
February 2025
Petroleum Engineering Intern (Training)
Training Institute:
ENPPI
Date Attended:
August 2018
Automation Engineering Intern (Training)
Training Institute:
Schneider Electric
Date Attended:
August 2019
Maintenance Engineering Intern (Training)
Training Institute:
General Motors
Date Attended:
July 2018
Project Management & Scrum Training (Certificate)
Date Attended:
November 2022

Hobbies

  • Engineering, Technology, Dancing, Playing Video Games, Swimming, Reading, Programming
    Mechatronics Engineering - ABET Project Management - Google Project Management & Scrum Training - Brainnest Programming using Python - Sololearn IELTs (Overall Band: 7) (C1)