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تم إلغاء حظر المستخدم بنجاح
عمر ابراهيم عيسى, Area Sales Supervisor

عمر ابراهيم عيسى

Area Sales Supervisor·Al-Makhmalia Co. for Clothing

المملكة العربية السعودية

بكالوريوس, Computer and Business Administration

الخبرة العملية

مجموع سنوات الخبرة: 18 سنوات, 9 أشهر

Area Sales Supervisor

يناير 2023 - حتى الآن

Al-Makhmalia Co. for Clothing

الدمام، المملكة العربية السعودية

يناير 2023 - حتى الآن

• Cultivated robust client relationships with key accounts in EL Qassem & Dammam, enhancing customer loyalty and retention.
• Proactively addressed customer complaints, leading to a significant increase in service satisfaction ratings.
• Analyzed market trends to refine and optimize sales strategies, driving revenue growth and competitive advantage.
• Collaborated with cross-functional teams to ensure alignment in sales initiatives and customer service excellence.
• Leveraged data-driven insights to inform decision-making and adapt to evolving market conditions effectively.

مجال الشركة:
صناعة النسيج والملابس
الدور الوظيفي:
المبيعات

Unit Sales Supervisor (Biggen Hair Dye & Perfumes)

فبراير 2020 - يناير 2023

LUNA Cosmetics

القاهرة، مصر

فبراير 2020 - يناير 2023

• Boosted product penetration by successfully onboarding new clients, enhancing market share.
• Facilitated regular team meetings to synchronize sales objectives and strategize effectively, fostering collaboration.
• Addressed and resolved customer complaints swiftly, ensuring high levels of satisfaction and retention.
• Leveraged strong interpersonal skills to build lasting relationships with clients, driving repeat business.
• Implemented innovative sales techniques that contributed to overall team performance and exceeded sales targets.
• Monitored market trends and competitor activities to identify opportunities for growth and improvement.

مجال الشركة:
العطور ومستحضرات التجميل
الدور الوظيفي:
المبيعات

Sales Supervisor

فبراير 2016 - فبراير 2020

Faragallah Group

الإسكندرية، مصر

فبراير 2016 - فبراير 2020

• Led and motivated bakery and juice sales teams to consistently surpass revenue targets.
• Implemented strategic sales initiatives that enhanced team performance and customer engagement.
• Fostered a collaborative team environment, driving a culture of accountability and excellence.
• Analyzed sales data to identify trends and opportunities for growth, resulting in improved sales strategies.
• Trained and developed team members, enhancing their skills and boosting overall productivity.
• Cultivated strong customer relationships, leading to increased repeat business and customer loyalty.
• Monitored inventory levels and sales performance to ensure optimal product availability and sales effectiveness.

مجال الشركة:
إنتاج الأغذية والمشروبات
الدور الوظيفي:
المبيعات

Sales Agent

فبراير 2015 - فبراير 2016

El Tarek Automotive

الإسكندرية، مصر

فبراير 2015 - فبراير 2016

• Facilitated engaging test drives, showcasing vehicle performance and features to enhance customer experience.
• Effectively communicated product knowledge, addressing customer inquiries to build trust and rapport.
• Leveraged strong interpersonal skills to identify customer needs and tailor presentations accordingly.
• Assisted in closing sales by demonstrating the value of vehicles, contributing to overall team sales goals.
• Collaborated with team members to develop strategies for improving customer engagement and satisfaction.
• Monitored customer feedback to refine sales techniques and enhance product demonstrations.
• Consistently achieved high customer satisfaction ratings, reflecting dedication to service excellence.

مجال الشركة:
وكلاء السيارات
الدور الوظيفي:
المبيعات

Sales Supervisor

أكتوبر 2011 - يناير 2015

El-Rashidi El-Mizan

الإسكندرية، مصر

أكتوبر 2011 - يناير 2015

• Spearheaded a high-performing sales team, driving significant revenue growth through effective leadership and motivation.
• Developed and implemented comprehensive training programs focused on market research techniques and sales reporting methodologies.
• Fostered a culture of continuous improvement, encouraging team members to share insights and strategies to enhance sales performance.
• Analyzed market trends and sales data to identify opportunities for growth, resulting in improved decision-making and strategy formulation.
• Collaborated with cross-functional teams to align sales initiatives with overall business objectives, ensuring cohesive execution and success.

مجال الشركة:
إنتاج الأغذية والمشروبات
الدور الوظيفي:
المبيعات

Sales Agent – Credit Cards

أكتوبر 2007 - أكتوبر 2011

Barclays Bank

الإسكندرية، مصر

أكتوبر 2007 - أكتوبر 2011

• Consistently exceeded sales targets for banking products, demonstrating strong performance and commitment to achieving goals.
• Developed and implemented effective sales strategies that enhanced customer engagement and satisfaction.
• Educated customers on various credit options, fostering informed decision-making and building trust.
• Successfully upsold additional services, contributing to overall revenue growth and customer loyalty.
• Collaborated with team members to share best practices and drive collective success in sales initiatives.
• Leveraged strong communication skills to create positive customer experiences and strengthen relationships.

مجال الشركة:
البنوك
الدور الوظيفي:
البنوك

التعليم

King Marriott Academy

أكتوبر 2007

أكتوبر 2007

بكالوريوس، Computer and Business Administration

مصر

المعدل التراكمي (نسبة مئوية): 70%

المعدل التراكمي (نسبة مئوية): 70%

Skills

FMCG
Expert
FMCG
Expert
Client Service
Expert
Client Service
Expert
Management
Expert
Management
Expert
Marketing
Expert
Marketing
Expert
Sales
Expert
Sales
Expert
Data entry
Expert
Data entry
Expert
team Leading
Expert
team Leading
Expert
sales supervisor
Expert
sales supervisor
Expert
sales
Expert
sales
Expert
FMCG
Expert
FMCG
Expert
Client Service
Expert
Client Service
Expert
Management
Expert
Management
Expert
Marketing
Expert
Marketing
Expert
Sales
Expert
Sales
Expert
negotiation
Expert
negotiation
Expert

اللغات

العربية

متمرّس

الانجليزية

متوسط

التدريب و الشهادات

الشهادات
دورة تدريب مدربين لمشرفين المبيعات

الهوايات والاهتمامات

Karate

He holds a black belt

Reading
Swimming