Telecommunications
Shaw
Total years of experience :2 years, 0 Months
Seek opportunities for additional sales with prospective and existing customers through non-scripted outbound sales calls
Promote Shaw's products and services through identifying customer needs and providing them with solutions suited to their needs
Top seller on the team for the past 2 quarters and generate revenue by exceeding sales targets
Mentoring and Training newly hired personnel
Provide professional and knowledgeable service while delivering an exceptional customer experience
Establish strong customer relations with both internal and external customers
Work as a team to ensure departmental and individual goals are met on a daily basis
Provide customers with product troubleshooting instruction when required
Represent Shaw in a positive and professional manner
Conducting research on competitors in the market and giving recommendations to the senior management based on the findings
Managing and responsible for the implementation of companies property management software
Submitting monthly reports to the General Manager which includes tenant sales and insurances, security and health and safety information
Assisting marketing and specialty leasing manager with contract proposals
Draft real estate documentation (letters of intent, licenses, easement agreements, term commencement agreements, memoranda of lease, waivers of exclusives, lien release agreements, and invoices)
Managing and coordinating with the building service technicians, security and housekeeping personnel to ensure a clean and safe environment in the mall
Collecting and updating tenant and contractor information
Answering phones, directing calls, sending out mall memos to tenants
Coordinating incoming mail, filing and organizing construction documents, recording meeting minutes, and other general office duties
Ordering required repairs for office equipment as well as general repairs throughout the mall
Training and management of staff
Inventory management
Providing excellent customer service resulting in exceeding monthly up sell target of 1.9% by 0.8%
Counting cash and closing shift at end of the day
Traffic Operations and Safety (TOPS) Laboratory
Carried out a fund raising project activity and successfully raised CAD $2000 through meetings and communication with local businesses, authorities, schools and colleges.
Prepared a detailed plan for Gzowski College, Trent University to resolve their storage issues. The plan comprised different options along with costing. The final plan was approved by the Gzowski College administration.
Provided a proposal for Macs Convenience store for improving their Information System architecture. Conducted an analysis on the store’s current system and provided feedback on alternate software and system improvements along with costing and training requirements.
Proposed and presented a development plan on improvements to the Township of Otonabee South
National Transportation Product Evaluation Program (NTPEP). Part of a team that assisted Wisconsin Department of Transportation in supporting AASHTO NTPEP pavement marking test deck evaluation
Conducted data collection, and consolidation using
Strategic Management, Corporate Finance, Financial and Managerial Accounting, Occupational Health and Safety, Micro/Macro Economics, E-commerce, Entrepreneurship, Information Systems, Marketing