EXPORTS PROJECTS MANAGER
Nestlé Middle East
Total years of experience :16 years, 4 Months
Reporting to the Business Excellence Manager with close collaboration with the Demand and Supply Chain Manager, managing all Export Projects for Plants in the MENA (Middle East and North Africa) Region, as the single point of contact with the receiving markets while facilitating timeline preparations, overall projects execution, and monitoring progress and risks across categories (Confectionery, Food, Coffee, Dairy and Nutrition). Overall, In charge of Project Communication and documentation.
Achievements:
• Led cross functional Projects teams across 4 Categories serving +10 Export Markets.
• Delivered +15 Innovation and Renovations Projects in 2 years.
• Delivered 800+ Tons in the Confectionery category in one year which is a direct contribution to the cost reduction/cost avoidance for the Dubai factory.
• Managing +5 Active projects time and +20 Explorations at a time to support the Export Projects KPI’s for MENA factories.
• Set up the Export Projects Steering Committee with the support of the Leadership Team with a focus on improvement of Service levels to Export Markets.
• 100% Compliance adherence for all Export Markets across Categories.
Key Responsibilities
• Develop and implement export project plans and strategies in alignment with business objectives and the Export market demands.
• Coordinate all aspects of export projects, including product selection, pricing, packaging, labeling, and logistics.
• Lead the cross-functional meetings with stakeholders to ensure seamless order fulfillment and timely delivery of export orders.
• Monitor project timelines, budgets, and resource allocation to optimize project efficiency and effectiveness.
• Coordinate the compliance with international trade regulations, export control laws, and customs requirements.
• Oversee the preparation of export documentation e.g., shipping documents, customs declarations, and certificates of origin.
• Build and maintain strong relationships with the export markets to enhance collaboration and customer satisfaction.
• Provide guidance and support to the teams regarding export-related inquiries, product specifications, and market requirements.
• Monitor and evaluate export project performance, tracking key metrics such as factory volume contribution etc.
Reporting to the MEA Activity Strategy Deployment Manager, delivering approximately $10 million business activities from idea generation to launch in market for Petcare, Cakes and Ice-cream covering all the brands listed in the region worth Tens million dollars. Ensuring efficient project management with excellence in Project and Portfolio Management.
Achievements:
• Successfully launched of Snickers & Mars Ice Cream Tubs for the 1st time in the Saudi Gulf Markets
• Successfully launched a total of More than $ 2M Incr, NSV in Saudi Gulf Markets in the Ice cream Category.
• Successfully launched 2 new strong Petcare Brands in Saudi Gulf Markets (Temptations and IAMS) in the Saudi Gulf Markets
• Successfully launched a total of More than $ 2M Incr, NSV in Saudi Gulf Markets in Petcare Category
Key Responsibilities
• Develop and implement the project plans and strategies in alignment with business objectives and supply chain requirements.
• Collaborate with cross-functional teams and manufacturing sites, to ensure seamless operations, to ensure compliance with statutory requirements, quality standards, delivery schedules, and contractual obligations.
• Monitor project timelines, budgets, and resource allocation to optimize project efficiency and effectiveness.
• Conduct risk assessments and develop contingency plans to mitigate potential project risks.
• Stay updated on changes in regulations and communicate updates to relevant stakeholders.
• Oversee the preparation of relevant documentation, including customs declarations, import licenses, and certificates of origin for intercompany imports.
• Monitor and evaluate project performance for the goods, tracking key metrics such as delivery timeliness, cost, and inventory levels.
Reporting to the Dubai Factory Plant Manager, Leading the safe manufacturing operations in the shifts with up to 25 associates and up to 150 contractors primarily serving the MEA region and supporting other regions based on business requirement.
The role entailed, Managing, and measuring day to day work of Production associates to deliver agreed KPI’s (Cost/Quality/Customer Service/Safety and Hygiene while keeping production equipment at optimum operating conditions. This was possible by building a strong team, fostering cross functional collaboration, driving continuous improvement mindsets and initiatives while putting in place processes and systems to measure and monitor performance.
Achievements:
• Achieved high level of engagement with the team (Best across the full factory, 4.95/5 Gall-up score)
• Zero Lost Time Incidents in the Factory (More than 2000 LTI free days)
• Personnel development and Growth (More than 30 Associates and 100 contractors)
• 100% closure of Actions and Timely Escalations
Key Responsibilities
• Manage and coordinate production activities to meet production targets, quality standards, and delivery schedules.
• Monitor and track production progress, identifying any deviations or issues, and implementing corrective actions.
• Collaborate with production planning teams to develop shift production schedules, considering equipment and raw materials availability, staffing requirements, and order priorities.
• Ensure compliance with quality standards and procedures throughout the production process.
• Lead and motivate the production team, fostering a positive work environment, and promoting teamwork and collaboration.
• Provide guidance, training, and coaching to team members to enhance their skills and performance.
• Conduct performance evaluations, identify training needs, and implement development plans for the production team.
• Implement lean manufacturing principles and practices to optimize production efficiency and reduce waste.
• Collaborate with cross-functional teams to implement improvement projects, such as equipment upgrades, workflow optimization, and automation initiatives.
• Ensure compliance with health and safety regulations and company policies.
Reporting the Dubai Factory Plant Manager managing the manufacturing schedule of up to 8 production lines with up to 175 manpower per shift to serve the MEA region and supporting other regions based on business needs.
The core responsibilities were to ensure 100% case-fill in markets, production, material, and manpower planning and improving productivity, managing stocks (Raw and Packaging material availability) and reporting non-Quality costs as a measure to improve and monitor performance of production lines. Support New product trials and adaptation of new process with minimum/Zero interruptions to Markets.
Achievements:
• 100% case-fill in the market (Physical availability in the Markets always)
• Learned and managed new areas in very short time (agility-Line operations, Engineering projects support, Production planning, Team leader)
• Maintain and Improved Production reporting tools (ATLAS-SAP, PDLS, PPM, Planning calculators- 100% efficiency in measuring performance)
• Owned and managed Factory stocks, 100% Periodic Reconciliations (NQC numbers well below target-Bonuses and Business stability)
• Training and developing associates in ATLAS and planning systems and tools (PDLS, PPM). -Empowering associates
Key Responsibilities
• Collaborate with sales and operations teams to develop production plans based on customer demand, sales forecasts, and inventory levels.
• Coordinate with procurement and logistics teams to ensure timely availability of raw materials and components to support production requirements.
• Monitor and manage inventory levels, ensuring optimal stock levels to meet production demands while minimizing carrying costs and waste.
• Analyze consumption patterns, production outputs, and lead times to determine reorder points and order quantities.
• Implement inventory control measures, such as implementing stock rotation policies and conducting regular stock audits.
• Monitor production progress, identifying any bottlenecks or deviations from the plan, and take necessary actions to resolve issues.
• Collaborate with cross-functional teams to address production-related challenges, such as equipment breakdowns, quality issues, or resource constraints.
• Communicate schedule changes or adjustments to relevant stakeholders, ensuring alignment and minimizing disruption.
• Collaborate with other teams to align production plans with market demands, new product introductions, and promotional activities.
Achievements:
• Part of the Project team that undertook the Construction, installation, and commissioning of Filled Bar Line 1(Snickers and Mars) ensuring successful capacity increase in Filled Bar Line 1
• Successful Participation in Factory Acceptance Tests (FAT) at suppliers’ sites in Europe
• Part of the team that developed a robust rework management system.