Omar Rihan, Call Center Manager

Omar Rihan

Call Center Manager

Gulf Warranties

Location
Qatar - Doha
Education
Bachelor's degree, Business Administration
Experience
1 years, 10 Months

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Work Experience

Total years of experience :1 years, 10 Months

Call Center Manager at Gulf Warranties
  • Qatar - Doha
  • November 2016 to August 2018

Worked in Gulf Warranties (Doha Insurance) from November 2016 until August 2018.
 Worked in road side assistant department, receiving calls from customers who stocked on roads and arrange with drivers to help the customer. I’m the one who managing, hiring and evaluate the drivers.
 Serving Al-Fardan Automobiles in road side assistant.
 Creating Winch application by inserting drivers in the application and distribute it for the customers.

Costumer service at Gulf Warranties
  • Qatar
  • November 2016 to August 2018

I worked in roadside assistance as a call center and hiring, testing and I was responsible about the drivers

Education

Bachelor's degree, Business Administration
  • at Qatar University
  • June 2016

Business Administration, management as major and accounting as minor.

Specialties & Skills

Management skills
Languages: Arabic and English
Handling many tasks
Speaking skills
Writing skills
Computer skills

Languages

Arabic
Native Speaker
English
Expert
Turkish
Intermediate

Training and Certifications

Accredited Professional International Consultant and Training (Certificate)
Date Attended:
May 2018

Hobbies

  • archery, football, learning new languages and camping
    I won 3rd place in local professional archers in Qatar. Learning Turkish language