Omar Santina

• Planned, coordinated, and performed diverse trade deals in Lebanon and abroad
• Coordinate sale materials and schedules
• Researching, planning and implementing sales strategies
• Manage customer service issues (on phone and face to face meetings)
• Applying advanced negotiation styles
• Proficiency with internal customer relationship management

• Posses a valid driving license and excellent driving records
• Safe and efficient driving manner
• Experience in driving luxury cars
• Familiar with Lebanese roads and landmarks
• Strong work ethics with a sense of confidentiality
• Considerable knowledge of traffic laws and regulations
• Maintained superior knowledge of safe driving routes
• Ensured that clients arrive safely and timely to their destination while maintaining calm
and customer service interactions
• Ensure prompt vehicle maintenance
• Personal assistant
• Maintained vehicle clean and in excellent condition (cleanliness of both interior and
exterior)
• Worked to achieve ultimate customer satisfaction and maintained good relationships

• Organizing tours across Lebanon and researching various destinations and means of
travel regarding prices, customs and weather conditions
• In-charge of bookings and reservations (flights-hotels-restaurants-events) from
beginning to end
• Providing excellent customer support of all types
• Dealing with customer queries and issues on a regular basis
• Maintaining relationships with key persons
• In-charge of driving clients in personal vehicle to all desired destinations

• Manage all stages of video production: preproduction, production, and post-production
• Manage the schedules and budget to establish the human resources required, organize
filming shoots in Lebanon and abroad.
• Leadership and teamwork skills to lead functional project team
• Excellent communicator with the ability to negotiate with suppliers and crew members

• Developed and implemented sales plan to expand customer base
• Provided excellent customer service
• Managed sales employees and counselled employees