omar snoussi, Customer Service Representative

omar snoussi

Customer Service Representative

malomatia

Location
Qatar - Doha
Education
Diploma, Accounting and Management
Experience
8 years, 5 Months

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Work Experience

Total years of experience :8 years, 5 Months

Customer Service Representative at malomatia
  • Qatar - Doha
  • January 2019 to October 2020

Dear Sir/Ma'am,

I hope this email finds you well.

I would like to apply in your respected company as customer service representative
or marketing executive . Attached herewith is my curriculum vitae for your kind review. I hope to be part of your fast-growing company and would be very glad to hear from you soon.

Thank you so much for your time and kind consideration.

Best regards,

Omar Snoussi

Mobile Number : 33642621

Accountant at Economic Group
  • Qatar - Doha
  • February 2018 to November 2018

•Sorting and encoding financial records such as bills, cheque receivable and deposit.
•Reconcile financial discrepancies by collecting and analyzing account information.
•Daily input of account records like payment statements.
•Maintains accounting controls by preparing and recommending policies and procedures.
•Substantiates financial transactions by auditing documents.
•Responsible for actual delivery of the goods or item.
•Analyze customer requirements and provide efficient response.
•Supervision of the staff for the monthly inventory.
•Daily reviews of accounts receivable.
•Responsible for receiving delivery on invoices.
•Making report for daily and monthly basis.
•Supervise and oversees delivery of the items.
•Barcoding and putting actual pricing.
•Checking availability of the stocks.
•Supervise workers in the mall.

Accountant at Miga
  • Tunisia - Tunis
  • September 2014 to September 2017

•Documents financial transactions by entering account information.
•Secures financial information by completing data base backups.
•Prepares asset, liability, and capital account entries by compiling and analyzing account information.
•Recommends financial actions by analyzing accounting options.
•Summarizes current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports.
•Sorting and encoding financial records such as bills, cheque receivable and deposit.
•Substantiates financial transactions by auditing documents.
•Maintains accounting controls by preparing and recommending policies and procedures.
•Guides accounting clerical staff by coordinating activities and answering questions.
•Reconciles financial discrepancies by collecting and analyzing account information.
•Evaluating the necessary equipment budget for offices.
•Daily input of account records like payment statements.
•Verification of account in cooperation with units.
•Daily reviews of accounts receivable.
•Registering Media budget.

Accountant at National Fund for Social Security (CNSS)
  • Tunisia - Tunis
  • August 2016 to August 2016

•Secures financial information by completing data base backups.
•Prepares asset, liability, and capital account entries by compiling and analyzing account information.
•Recommends financial actions by analyzing accounting options.
•Summarizes current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports.
•Sorting and encoding financial records such as bills, cheque receivable and deposit.
•Substantiates financial transactions by auditing documents.
•Maintains accounting controls by preparing and recommending policies and procedures.
•Guides accounting clerical staff by coordinating activities and answering questions.
•Reconciles financial discrepancies by collecting and analyzing account information.
•Evaluating the necessary equipment budget for offices.
•Daily input of account records like payment statements.
•Verification of account in cooperation with units.
•Daily reviews of accounts receivable.

Internship at Tunisian Company of Electricity and Gas (STEG)
  • Tunisia - Tunis
  • October 2015 to November 2015

•Secures financial information by completing data base backups.
•Prepares asset, liability, and capital account entries by compiling and analyzing account information.
•Recommends financial actions by analyzing accounting options.
•Summarizes current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports.
•Sorting and encoding financial records such as bills, cheque receivable and deposit.
•Substantiates financial transactions by auditing documents.
•Maintains accounting controls by preparing and recommending policies and procedures.
•Guides accounting clerical staff by coordinating activities and answering questions.
•Reconciles financial discrepancies by collecting and analyzing account information.
•Evaluating the necessary equipment budget for offices.
•Daily input of account records like payment statements.
•Verification of account in cooperation with units.
•Daily reviews of accounts receivable.

Sales Executive at The Fashionista World
  • Tunisia - Tunis
  • January 2012 to August 2014

•Offering advised and introducing products and answering queries.
•Responsible for the maximization of sales for the company’s product to help in the turn-over of sales and provide data regarding changes required in the products to meet customer standards.
•Updating the customer with all the current promotion for their welfare.
•Assist the customer with the correct usage of the certain item in order not mislead them.
•Monitoring the sales and send daily report to branch manager.
•Supports team manager and performs management duties when manager is absent or out of office.
•Answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance.
•Provides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints.
•Ensures company brand materials and physical working spaces meet and exceed company presentation standards.
•Develops strategies to promote team member adherence to company regulations and performance goals.
•Assists management with hiring processes and new team member training.
•Conducts team meetings to update members on best practices and continuing expectations.

Education

Diploma, Accounting and Management
  • at Compus
  • January 2014

Baccalaureate in Economics Professional Technician Business Accountant (Diploma)

Specialties & Skills

Overtime
Schedule Planning
Working Under Pressure
Hard Work
Bank Operations
MATERIALS MANAGEMENT
MEETING FACILITATION
MICROSOFT OFFICE
PROCESS ENGINEERING
PROMOTIONAL MATERIALS
CUSTOMER SERVICE
ACCOUNTANCY
QUALITY

Languages

Arabic
Expert
English
Expert
French
Expert