Business Process Analyst
Confidential
مجموع سنوات الخبرة :30 years, 6 أشهر
Assisting with the business case
Planning and monitoring
Eliciting requirements
Requirements organization
Translating and simplifying requirements
Requirements management and communication
Requirements analysis
1. Manage combany's projects based on IBM products (Enterprise Service Bus - ESB including IBM Integrated Bus, Operation Decision Management - ODM, Business Process Management - BPM, BAM, ITCAM, WSRR, MQSeries, High Availability DB2 (Purescale), … )
2. Develop project work break down structures in conjunction with IT management and the relevant BIM to ensure project requirements, priorities, and risks are addressed
3. Communicate project progress and status to all stakeholders per the agreed schedule
4. Deliver project reviews with sponsors and customers of the project and formally report status at monthly IT Operations Reviews and project stage-gate meetings
5. Demonstrate ownership of project finances, including accurate estimation, planning, and tracking of capital and expense budgets to meet projected solution development and operational requirements. Proactively manage financial approval process and all project procurements for assigned projects. Demonstrate ability to identify, understand, and resolve variances in financial performance
6. Full ownership of all Change Readiness activities as well as Quality and Testing activities
7. Perform in a leadership role while coordinating Project Management Plans with business or vendor Project Management staff
8. Ensure IT projects are managed according to standard project management methodologies, either through direct application or by mentoring assigned project leaders
1. Create a well-qualified pipeline of prospective Managed Services opportunities by establishing and maintaining professional relationships with key decision-makers
2. Research, source, make initial contact (cold calling, telephone prospecting), and meet potential clients at their locations to accurately qualify the prospect and establish needs
3. Prepare and present proposals and close new accounts in targeted verticals
4. Develop and maintain Sales Territory Plan and ensure achievement of Company sales targets and profitability;
5. Network and actively participate in User Groups, Associations, and Trade Shows in targeted verticals, including after-hours events
6. Work closely with the Marketing Specialist, Business Development to generate new leads via vendors and distribution houses, understand competitors, End to End’s market position, and identify event opportunities;
7. Provide timely feedback to the Management about the performance, sales activity reports and account strategy concerns
8. Strong understanding of customer and market dynamics and requirements
9. Manage all activities through the Customer Relationship Management Software (CRM), ensuring consistency and accuracy.
1. Build the company’s organization structure
2. Develop and Implement Business Plan
3. Establish a revenue share agreements with GSM Operators across middle east to offer Value Added Services to their subscribers
4. Build third party agreements with content providers to complement the company’s offering
5. Plan for Products portfolio and promote them at the middle east level
6. Manage the company’s day to day operations
7. Developing Sales and Marketing Strategies to achieve stated targets
8. Manage the company expenses and growth
1. Manage Iraqi Government Elections Data Center Project
2. Develop project work break down structures in conjunction with IT management and the relevant BIM to ensure project requirements, priorities, and risks are addressed
3. Communicate project progress and status to all stakeholders per the agreed schedule
4. Deliver project reviews with sponsors and customers of the project and formally report status at monthly IT Operations Reviews and project stage-gate meetings
5. Demonstrate ownership of project finances, including accurate estimation, planning, and tracking of capital and expense budgets to meet projected solution development and operational requirements. Proactively manage financial approval process and all project procurements for assigned projects. Demonstrate ability to identify, understand, and resolve variances in financial performance
6. Full ownership of all Change Readiness activities as well as Quality and Testing activities
7. Perform in a leadership role while coordinating Project Management Plans with business or vendor Project Management staff
8. Ensure IT projects are managed according to standard project management methodologies, either through direct application or by mentoring assigned project leaders
1. Participate in client meetings, leading the consultative sales process to identify and understand client needs
2. Lead the development of solution(s) of hardware, software, and services that address client needs
3. Develop proposals, bills-of-materials, and statements of work for complex solutions of hardware, software, and services
4. Coordinate and work with other sales and technical resources to develop complex solutions
5. Present solution proposals to client, supported by appropriate business justifications and ROI
6. Deliver short-term workshop and assessment engagements to analyze client environments and develop appropriate strategies and recommendations for infrastructure transformation
7. Maintain client account relationships over time to continue to respond to inquiries, provide advice, and identify new opportunities
8. Work with industry provider resources to help drive business and support demand generation events
9. Achieve and maintain technical certifications to demonstrate competency in required technical skills
10. Assist sales in the reporting of activities, pipeline and forecasting of consulting services revenue within assigned accounts
1995-1999: Product Support Manager
1. Pre sales product support for all IBM product
2. Offering total solutions for customers
3. Supporting the sales team
4. Focus on IBM Total Solutions
1999-2001: Marketing Manager
1. Responsible for all marketing activities in the co.
2. Drawing and implementing the co.'s marketing plan
3. Seeking new partnership with key solution providers co.s
4. Responsible of managing the marketing team, specifying objectives, target and evaluation
5. support the sales team with presales activities
6. Promote IBM ebusiness technology in the market
1. System engineer for IBM AS400 customers in Jordan
2. System Programming on IBM Platform
3. Converting applications from other platforms to IBM
- WANG-COBOL to AS400-COBOL
- SYS36-COBOL to AS400-COBOL
4. Design IBM total solutions, this include Hardware, Software and Networks (X25, LAN/WAN and remote communications)
IBM Florida
IBM Florida Online
Bachelors in IT