Omar Zidaneh, Shop Manager

Omar Zidaneh

Shop Manager

Umniah

Location
Jordan - Amman
Education
Bachelor's degree, Computer Information System
Experience
19 years, 0 Months

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Work Experience

Total years of experience :19 years, 0 Months

Shop Manager at Umniah
  • Jordan - Amman
  • My current job since May 2005

Responsible shop management by ordering, inventory, staff managing.
Troubleshoot customer problems & complains.
Suggest procedure & programs that improve performance & expedite processes.
Responsible for achieving Target.
Apply any other tasks assigned by upper management.
Respond to customer question and quote prices within guidelines and conduct sales.
Perform data entry use software programs.
Sell UMNIAH products in compliance with UMNIAH sales guidelines.
Answer subscriber's inquiries & communicate to update them with accurate information on new service & educating them about existing services & products.

Education

Bachelor's degree, Computer Information System
  • at جامعة فيلادلفيا
  • May 2003

Specialties & Skills

Personnel Supervision
Customer Programs
Preparing Sales plan and markiting plan (Monthly, Quarterly & Year
Troubleshoot customer problems & complains
Decision-making skills
• Suggest procedure & programs that improve performance

Languages

Arabic
Expert
English
Intermediate

Training and Certifications

Comuniation Skills (Training)
Training Institute:
معهد الأوائل
Date Attended:
April 2008
Negotiation Skills (Training)
Training Institute:
معهد الأفضل للتدريب
Date Attended:
April 2006
Oracle (Training)
Training Institute:
Oracle
Date Attended:
February 2003
CCNA (Training)
Training Institute:
CISCO
Date Attended:
July 2007