Assistant Manager-Compliance
Higher Colleges of Technology
مجموع سنوات الخبرة :11 years, 11 أشهر
My role is to ensure that HCT’s policies and procedures comply with regulatory and ethical standards and to coordinate the creation, review and implementation of policies and procedures established. Also, I am responsible to enforce regulations in all aspects and levels of business as well as provide guidance on compliance matters
• Conduct periodic internal reviews or audits to ensure that compliance procedures are followed.
• Conduct or direct the internal investigation of compliance issues
• Evaluate the efficiency of controls and improve them continuously
• Revise procedures, reports etc. periodically to identify hidden risks or non-conformity issues
• Draft, modify and implement policies
• Review the work of colleagues when necessary to identify compliance issues and provide advice or training
• Prepare reports for senior management and external regulatory bodies as appropriate
• Identify compliance issues that require follow-up or investigation.
• Provide employee training on compliance related topics, policies, or procedures
My role is to develop and deploy a Business Excellence model that support the University’s mission and strategic initiatives and in alignment and coordination with stakeholders. In addition to that, I am responsible for establishing the University's Quality Management System and Compliance framework.
Some of my responsibilities are:
• Developing the University’s overall excellence platform and ensuring that the appropriate policies, procedures, measures, and tools are designed, implemented and evaluated for continuous improvement.
• Developing Excellence and Quality initiatives, programs, and improvement plans.
• Establishing effective quality documentation, control, and reporting systems.
• Monitor compliance with University policies and procedure and issue required reports to executive management.
• Profiling and assessment of university risks.
• Supporting the group in developing standard operating procedures and other business governance frameworks across its activities.
• Prepare documents for various Awards / Certifications, mostly based on EFQM
• Prepare the organization in a timely manner and with clear deliverables before the official start of the application process - ensure company’s compliance with the EFQM model / requirements.
• Provide expert support in the development of quality frameworks and establishment of standards to maintain high quality and efficiency of institutional procedures (based on internal quality systems such as ISO, EFQM).
• Ensure that a document control procedure is adopted to approve, review and update all changes to critical documents within the scope of the QMS
• Ensure that processes needed for the Quality Management System (QMS) are established, implemented and maintained.
• Ensure that an internal audit programme is adopted to verify that the QMS conforms to planned arrangements, QMS arrangements and is effectively implemented and maintained
• Developing appropriate processes and train employees in preparation for a quality audit.
• Recording, analysing and distributing statistical information
• Directing objectives to maximise profitability
•ISO internal auditor. Make sure that the organisation is in compliance with the ISO Standards by conducting continoeous audit.
•Make QA plans and other required control procedures of the process to insure processes, make sure that work in progress and finish goods qualified with certain standards.
•Implement QA in accordance with audits of products and processes
•Interprets and implements quality assurance standards.
•Assists departments with the coordination of audit information, and recommends appropriate data-gathering mechanisms, procedures, etc.
•Client Relationship- Establishing and maintaining relationships with several clients and new prospects.
•Work with Project Managers and other stakeholders to understand Client expectations, projects objectives, and projects requirements.
•Conducting status meetings with important clients including Abu Dhabi Police, Abu Dhabi Emiratization Council, Abu Dhabi Educational Council, Department of Civil Services, etc…
•Project managing different projects for different clients including Tawteen for ADEC, DCS, ETP Police Project, ADU Summer Challenge for ADEC.
•Coordinate projects schedules and track through completion.
•Monitoring Projects execution plans and quality plans.
•Organize and coordinate the implementation of various projects within several strategic business units.
•Distributing the jobs between the project team members
•Handling the project operation in the University
•Allocating classes for new participants
•Preparing different courses for the participants such as: English course, ICDL and Vocational Training
•Following up the Trainees affairs and inform them with the new stages of the training
•Following up the attendance and the absence of the participants
•Preparing regular and different reports about the project for managers and for the Civil Service Department
•Preparing statistics for the participants numbers, stages and status
•Preparing with the scheduler the students’ schedule and calendar
•Communicating with the client for any issues belong to the participants or the program
•Preparing regulation and procedures chart for the project
Project Coordinator: (2006 - 2008)
Abu Dhabi University
Responsibilities:
•Developing and executing schedules for completion of projects
•Coordinating work with program managers throughout the various phases of the project
•Coordinating with the University branch in Al Ain to receive the documents from the participants
•Preparing the materials for the course
•Registering associates for the program
•Assigning placement test
•Dividing students on the classes
•Students’ affairs: solving their problems
•Organising the ICDL Exams: managing the cards and the whole exam process
•Reporting for managers and for the Civil Service Department.