عمر السرجاني, Senior Web Developer

عمر السرجاني

Senior Web Developer

Digital Republic

البلد
مصر - القاهرة
التعليم
بكالوريوس, Computer Science
الخبرة
17 years, 9 أشهر

مشاركة سيرتي الذاتية

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الخبرة العملية

مجموع سنوات الخبرة :17 years, 9 أشهر

Senior Web Developer في Digital Republic
  • مصر - القاهرة
  • أشغل هذه الوظيفة منذ أغسطس 2010

- Develop, test and maintain Dynamic web sites and CMS and Backend (Content management System) (Ex: Amer Group and Tamarai Egypt back-end).
- Develop Facebook Applications Ex: Axe Chocolate Guy and McDonalds Breakfast Campaigns.
- Propose, design, implement and test technical solutions to address complex technical and business requirements in the web space.
- Drive complex projects/initiatives through independent action and a high degree of initiative to resolve problems and develop recommendations.
- Participate actively in all phases of the web development lifecycle, and help define web development’s role in each phase.
- Analyze user needs and software requirements to determine required software improvements and modifications.
- Provide technical expertise and guidance to web developers in the process of evaluating, scoping and designing an implementation strategy.
- Detect, define and debug programs whenever problems arise and serve as the primary level of escalation for complex problems.
- Incorporate the use of best practices and methodologies as we evolve software development process.
- Perform code reviews for other members of the web development team.

MD & Founder في Reflections
  • مصر - القاهرة
  • أشغل هذه الوظيفة منذ يناير 2011

Reflections (Intelligent Business Solutions) are a small firm that is specialized in the Business Productivity Infrastructure Optimization sector (BPIO).

Our way of working is customer focused. We add value wherever possible to improve business relationships, deliverance and revenues, but agility is the main key to our success. When working with our customers, we generally and strategically follow the BPIO model as set out by Microsoft.

From business strategy development, through application deployment, we are committed in helping clients, quickly realize measurable business values and achieve sustainable return on investment (ROI).
We offer the agility of small firms, the stability of larger companies and the innovation that comes with Business intelligence.
With a balanced view of strategy, people, process and technology, we work with companies to understand their unique business needs and to develop and implement practical business strategies and technology solutions.

Clients benefit from our tradition of transferring knowledge throughout each engagement. They also value our responsiveness, flexibility and authentic desire to help them meet, and often exceed, their goals.

CRM Manager في Jousor Marketing & Communication Solutions.
  • المملكة العربية السعودية - جدة
  • أبريل 2010 إلى أغسطس 2010

- Implement strategy for managing and nurturing a company’s interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes—principally sales activities and also those for marketing, customer service, and technical support. To find, attract, and win new clients, nurture and retain those the company already has.
- Develops, executes, and manages Customer Relationship Management (CRM) marketing activities in an organization, including e-marketing programs and strategies, campaign management, and analytics for Jousor and Jousor clients.
- Consults Managers in response handling, campaign tracking, follow-up, and automated lead management.
- Develops, documents, and implements automated marketing processes within CRM with emphasis on maximizing the efficiency and effectiveness of campaign operations and lead generation.
- Consults with and advises the Marketing team on customer and marketing history data, campaign audiences, and best approach to achieving marketing goals during the campaign planning process.

Business Consultant في Raya Contact Center (RCC) a Subsidiary of Raya Holding.
  • مصر
  • مارس 2007 إلى أبريل 2010

- Working as Project Coordinator: be the client focal point and Handling all clients requests starting from data gathering and implementing and lunching and running the Operation (AmCham, Thomas Cook, Miraco Carrier and Net One). Till October 2008.
- Act as Senior Business Consultant and manage the development team starting from February 2009.
- Implementing and Customizing CRM Applications (Siebel) (Ticket management, Order management, Campaign management, Smart Script and Siebel VB Scripting).
- Developing and maintaining WFM Application (Workforce Management System) RCC Internal Web Based Application to automate internal processes (Modules: Recruitment, Training Verification, Headcounts, Reports and etc…).
- Developing and maintaining any needed applications (Survey Management, Reporting/Analysis Tools)
- Administrating and managing Vocalcom Predictive Dialer and Manage Emails campaigns.

Supervisor في REMIP (Regional Environmental Improvement Management Project)
  • مصر - القاهرة
  • يونيو 2008 إلى يوليو 2008

Work at REMIP (Regional Environmental Improvement Management Project) under JICA (Japan International Corporation Agency) for conducting a survey to major the public awareness concerning environmental matters with a team from EEAA (Egyptian Environmental Affairs Agency).

Software Developer. في InfoPeak Software House
  • مصر - القاهرة
  • يوليو 2006 إلى مارس 2007

Researching & Developing windows and hand held (smart) device applications.

الخلفية التعليمية

بكالوريوس, Computer Science
  • في Advanced Academy
  • يوليو 2006

Educational Background: • Advanced Academy, B.Sc. Computer Science, Grade: Very Good, 2006 • Hadaaek El Maadi School, 2002 Graduated Project: • E-Commerce web site - Online Computer Mall (ASP.NET Version 2.0, SQL Server 2005, Ajax and Crystal Reports 11), Grade: Excellent (With the first rank). Other Projects: • Advanced Academy Web Site (ASP.NET & SQL Server 2000)

الثانوية العامة أو ما يعادلها,
  • في Hadaaek El Maadi School
  • يوليو 2002

Specialties & Skills

Web Development
Workforce Management
SQL Server
ASP.NET

اللغات

الانجليزية
متوسط