Omer Elrayah

• Oversees the implementation and maintenance of an organizations
technology infrastructure
• Managing IT staff, overseeing network security, implementing hardware and
software upgrades
• Ensuring data backup and recovery, and aligning IT goals with overall
business objectives
• Collaborate with other departments to identify technology needs and develop
strategies to meet them efficiently
• Develop and implement IT strategies to support the organizations goals.
• Evaluate and recommend new technologies or upgrades.
• Lead and manage the IT department, including hiring, training, and evaluating
staff.
• Assign tasks and set priorities for the IT team.
• Oversee the maintenance, upgrade, and security of IT systems, networks, and
applications.
• Ensure high availability and performance of IT infrastructure.
• Prepare and manage the IT budget.
• Negotiate contracts with vendors and suppliers for software, hardware, and IT
services.
• Implement and monitor cybersecurity measures to protect data and systems.
• Respond to and resolve security incidents.
• Ensure timely and effective support for employees technical issues.
• Develop and enforce IT policies and procedures.
• Ensure the company complies with relevant IT regulations and standards.
• Manage data protection and privacy initiatives.
• Lead IT projects, including system upgrades, migrations, and new
implementations.
• Coordinate with other departments to align IT projects with business needs.
• Monitor IT performance metrics and provide regular reports to senior
management.
• Suggest improvements based on performance analysis.
• Change Management Process: Draft and obtain approval for the change
management process.
• Access Review Activity: IT infrastructure team to provide access review data.
• Antivirus Management: Vendor to perform antivirus version upgrade.
• Security Operations Center (SOC) KPI: Develop SOC KPIs and a monitoring
dashboard.
• Threat Management: Define and implement a comprehensive threat
management strategy.

• Daily network wireless report
• Troubleshooting and maintenance of the network
• Training new recruiters for technical support, Microsoft office,
and accessibility of the web
• Installation of various software
• Fault finding and troubleshooting the networking related problems