Omer Farooq, Project Manager

Omer Farooq

Project Manager

TrueERP, Inc.

Lieu
Émirats Arabes Unis - Ajman
Éducation
Diplôme, ITIL
Expérience
16 years, 4 Mois

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Expériences professionnelles

Total des années d'expérience :16 years, 4 Mois

Project Manager à TrueERP, Inc.
  • Émirats Arabes Unis - Ajman
  • Je travaille ici depuis novembre 2013

• Consistently create Statement of Work (SOW) and Project Detail Scope Statement
• Efficiently design WBS, activity list, network diagram and determine critical path.
• Fully estimate resource requirements, time and cost and render assigning work activities to team members, using RACI matrix.
• Successfully perform risk identification, risk analysis and risk response planning.
• Adequately execute quality audits, work for continuous improvement.
• Effectively plan and manage vendors and third-party stakeholders.
• Consistently training users and support after going live.
• Actively spearhead stakeholder engagement and expectations.
• Efficiently oversee corrective actions or change requests accordingly.
• Fully participate with in-house and third-party developers, Data management as well as importing data as required by the new system.
• Adequately ensuring all things are covered and ready for GO-LIVE date.

Product Development à Axact
  • Pakistan - Karachi
  • septembre 2011 à août 2013

• Spearheaded different projects from LMS to App developments.
• Gathered requirement from customers for the application development.
• Met with developers and clarified customer’s perspectives.
• Demonstrated the BETA version before handing over the final product.
• Developed course with the help of international faculty/teachers.
• Monitored team accountability related to delivery commitments.
• Ensured product delivery within time and budget.
• Attended management meetings to give status updates.
• Assigned responsibilities and weekly performance meetings.

Assistant Manager (Sales & Marketing) à Kalsoft
  • Pakistan - Karachi
  • septembre 2010 à août 2011

• Met the monthly sales target and handling the budget.
• Supervised, interviewed, trained, scheduled staff.
• Responsible for sales training to the sales team.
• Generated monthly sales reports and managed service deliveries.
• Commended for being client dedicated, dependable, and efficient.

Consumer & Corporate Sales Executive à Wi-Tribe Pakistan
  • Pakistan - Karachi
  • janvier 2010 à septembre 2010

• Established and maintained extensive relationships with key clients to maximize retention and referrals.
• Solicit lost business with the sole purpose of increasing revenue through profitable sales and client development.
• Demonstrated best practices for position management, trade execution, middle and back office resulting in streamlining client operational workflow.
• Guided, mentored, and trained new sales reps on sales strategy and process.

Service Manager à TradeKey
  • Pakistan - Karachi
  • janvier 2009 à décembre 2009

• Improved performance efficiency of the Team through effective Technical, Developmental and Leadership Training.
• Handled multiple Projects simultaneously thereby leveraged valuable company resources.
• Maintained a high level of customer satisfaction.
• Responsible for hiring, training, developing and managing the overall performance of team member.

Sales Consultant à Hum Securities
  • Pakistan - Karachi
  • novembre 2007 à janvier 2009

• Established and grew customer relationship.
• Demonstrated consistency in task prioritization and excellence in time management.
• Gathered and critically analyzed market competitive intelligence.

Éducation

Diplôme, ITIL
  • à Axelos
  • décembre 2017

ITIL Foundation

Diplôme, Project Management
  • à PMI
  • mars 2017

PMP (Project Management Professional)

Baccalauréat, Management
  • à Textile Institute of Pakistan
  • janvier 2007
Etudes secondaires ou équivalent, General Paper, Accounting, Computing, Business Studies
  • à The City School
  • janvier 2002
Etudes secondaires ou équivalent, Accounting, Advance Maths, Chemistry, Physics, Urdu
  • à The City School
  • janvier 2000

Specialties & Skills

Project Planning
Stakeholder Management
Software Implementation
People Skills
Presentation Skills
Customer Service
Corporate Communications
Project Management
Stakeholder Management

Langues

Anglais
Expert
Urdu
Langue Maternelle
Hindi
Langue Maternelle

Formation et Diplômes

PMP (Certificat)
Date de la formation:
March 2017
Valide jusqu'à:
March 2020

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