Procurement Supervisor
Saudi Tabreed Operations & Maintenance
Total years of experience :11 years, 9 Months
Managing end to end overall procurement and contracts of 11 district cooling projects.
• Responsible for managing indirect material procurement & contracts including projects, services, CAPEX and OPEX.
• Managed four SBUs annual indirect procurement spend of around PKR 192 million with target cost reduction by 10%.
• Supplier development and making contracts with suppliers, negotiation on prices, delivery, payment terms and service level also ensuring 5S compliance in daily operations.
• Follow-up with suppliers for deliveries and maintaining strong relationship with internal and external stakeholders.
Performance Highlights
• Average PR to PO conversion time reduced from 8 to 3 working days and supplier lead time reduced by 35%.
• Supplier base increased by 10% and created contracts with 80% new and existing suppliers.
• Developed MSL of spares and consumables items which reduced operational downtime by 30%.
• Converted 50% of advance/sight payment term suppliers to credit.
• Reduced cost of rentals and services contracts by 12%.
• Responsible for managing E2E lubricant supply chain & production operations at 3rd party toll filler.
• Managed business volume of around 12 million litres p.a. & finished goods dispatches of key B2B customers with an annual turnover around USD 33.22 million.
• Demand & supply planning of bulk lube and packaging material for ensuring production schedule adherence to meet customer demand on right time, quantity and quality.
• Production planning and operations management to make sure timely availability of the required SKUs also responsible for maintaining minimum stock level for each SKU to avoid stock out.
• Maintaining filling operations quality management as per Shell’s SOPs & best practices also ensuring all staff complies with HSSE policies and procedures.
• Liaison with supply planning, sales and logistics department to ensure smooth running of daily operations.
• Reporting to supply planning lead on actual vs planned production, bulk stock utilization and dispatches.
Performance Highlights
• Improved and controlled packaging quality issues which reduced packaging related complaints from 35% to 2%.
• Production capacity increased by 345 KL per month, average daily production per shift increased by 13.26 KL while maintaining optimal quality standard.
• Maintaining optimum level of bulk lube, packaging and finished goods stock achieving customer OTIF 96%, RFT 98%, PSA 95% and maintaining pack defect at 0.02% over total consumption.
• Responsible for analyzing local & export sales forecast of 700+ SKUs in which 150+ running SKUs all are classified into 13 product categories.
• Analyzed customer sales on an extensive portfolio of 1700+ local and international customers with an annual turnover above SR 200 million, prominent customers include Azizia Panda, Al Othaim, LuLu, Tamimi, Carrefour & Reda Hygiene.
• Preparing daily sales performance report based on categories, brands, regions and customer group for reporting purpose to GSM & GM also creating YTD and MTD comparative sales performance report for presenting in BOD weekly meeting.
• Ensured that supply chain constraints are integrated into the current month’s operational forecast.
• Additionally responsible for MRO procurement and facility management services.
Performance Highlights
• Created MSL level for spares and consumable items to meet operational requirements efficiently and effectively.
• Reduced overall MRO procurement cost by 15% and PR to PO conversion time reduced by 6 working days.
• Created employee sales & collection performance report showing monthly and YTD performance status.
• Developed sales performance report showing monthly and YTD regional, export & channel performance analysis based on target and actual sales.
• Created sales report by customers showing sales volume, value & tonnage sold to each customer MTD and YTD.
• Created performance overview dashboard showing revenue generated by channel & by region MTD and YTD performance analysis & comparative analysis with previous & benchmarked performance month.
• Managed cell phones reverse logistics and trade up of 190+ retail outlets all around USA on 2PL basis
• Responsible for return and trade up transactions that monthly accumulated to about $1.5 Million
• Managed batch wise consolidated detailed records of return & trade up phones inventory for reporting purpose to Head of Supply Chain.
• Preparing FIFO based return summary report for creating the shipments of return mobile phones
• Preparing trade up summary report to identify the devices that need to be shipped and still on awaiting pick up at stores
• Correspondence with retail store managers, district managers and district directors to ensure ETA and ETD of return and trade up devices shipment
• Correspondence with vendor for miss-shipments, DOA stock, on hold inventory, back orders and ensuring the return & trade up devices received and processed for payment
• Managed daily issues regarding return and trade up devices, guiding the stores managers and district managers as per the refund & exchange policies case to case basis
• Investigated & pointed out numerous issues regarding trade up phones in ERP-RQ4 and supplier’s portal for which company’s credit was stuck up with supplier around $2 Million
• Re-engineered the business process of return merchandise authorization that minimized the discrepancies in stock count
• Lead time and backlogs reduction in the shipment of return/trade-up devices
• Delineated the SOPs of returns and trade up and made melioration for assisting the management
• Preparation of RA (Return Authorization) forms on supplier’s website, pulling invoices and refund invoices from RQ4
• Shipping labels creation on UPS website to schedule on time pick up or to drop off the devices as and when needed
• Store wise emailing with RA form, shipping label, invoice and refund invoice as per SOP
• RMA (Return Merchandise Authorization) creation in RQ4 when the devices picked up from stores and removing the phones from inventory after receiving credit from supplier
• Inventory Reconciliation on weekly basis
• Ordering of kits on vendor portal once in a week for shipping the trade up devices as per predetermined standard
• Training and development of team on SOPs of return and trade up
• Assigning the tasks to the team members according to their expertise
• Online training of retail store managers when required
• Responsible for managing facility management related services in HO and distribution centre nationwide.
• Correspondence with international suppliers, making PO as per PFI and tracking in transit consignments.
• Correspondence with banks related to LC/BC/advance payments and other relevant matters.
• Providing necessary shipping documents to insurance company for consignments insurance.
• Dealing with clearing agent and providing shipping documents on time for custom clearance of consignments.
Thesis: Criteria for evaluating and selecting best supplier in multinational pharmaceutical companies in Pakistan. Took part in ISCEA case study competition 2014 organized for Iqra University supply chain students by SCNext on behalf of International Supply Chain Education Alliance (ISCEA) Supply Chain Management Project Details: Organization: Glaxo Smith Kline Project Name: New source approval Learning: Learned how companies identify new source for the procurement of raw material to avoid to avoid stock outs and maintain company’s bargaining power from supplier
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