Omran Bakkar

I bridge technical expertise and project management to deliver successful IT projects, excelling in analyzing requirements, designing systems, and creating actionable plans. I have a proven track record of completing projects within deadlines and budgets while managing resources and risks. My role involves stakeholder communication, team collaboration, and proactive problem-solving. I specialize in integrating internal systems with external ones through APIs, either directly or via government entities. With strong leadership, project management skills, and proficiency in Agile and Waterfall methodologies, I consistently enhance organizational efficiency and contribute significantly to IT and digital transformation initiatives.


 Led and delivered multiple software development projects from initiation to closure, ensuring successful completion.
 Developed and executed comprehensive project plans, defining scope, objectives, timelines, and resource allocation in alignment with organizational goals.
 Managed cross-functional teams of developers, testers, business analysts, and stakeholders to foster collaboration and ensure project success.
 Conducted thorough requirements analysis working closely with Business to translate business needs into technical specifications.
 Monitored project progress, tracking milestones, deliverables, and KPIs, and took corrective actions to align projects with goals.
 Managed project risks and issues, identifying obstacles and developing mitigation strategies to minimize their impact on timelines and quality.
 Collaborated with Business and end-users to integrate UAT and feedback seamlessly into the development process.
 Facilitated effective communication among project team members, stakeholders, and senior management, providing regular status updates and addressing concerns.
 Continuously improved project management processes and methodologies, incorporating lessons learned and best practices to enhance delivery efficiency.
 Implemented and managed various projects, including: CDA Digital Service Portal and Mobile App, Unified and Integrated Case Management System, CRM, Contact Center - Genesys, Majalis Dubai Mobile App and Web Portal, CDA Dubai Volunteer Web Portal and Mobile App, SANAD Relay for POD and other Projects/systems along with Process/Services Enhancements Sessions.
 Integrated with government entities such as TDRA, DDA, DEWA, Dubai Municipality, GDRFA, Dubai Digital - DubaiNow “Emirati Services”, UAEPass, ICP, MBRHE, Dubai Courts, AWQAF, IACAD, DHA, and MOCD to ensure interoperability and compliance with local regulations.

I led the transformation of the Real Estate System from Oracle Property Manager to Yardi Property Management Cloud (SaaS). I managed the implementation of key Yardi modules, including Voyager, Voyager Plus, Orion BI, Advanced Budgeting and Forecasting, Tenants Residential Café, Tenants Commercial Café, Vendor Café, Budgetary Control, and Lead Management. My role encompassed requirement gathering, project planning, system design, data migration, custom development, testing, and user training, ensuring a seamless transition and integration.

• Yardi Modules: Voyager, Voyager Plus, Orion BI, Advanced Budgeting and Forecasting, Tenants Residential Café, Tenants Commercial Café, Vendor Café, Budgetary Control, Lead Management, YSR, ySQL and others.
• Requirement Gathering: Conducted stakeholder interviews and workshops; documented current processes; defined new requirements for Yardi.
• Project Plan Development: Created detailed project schedules; allocated resources and assigned tasks.
• System Design: Mapped Oracle Property Manager functionalities to Yardi; designed data migration and integration plans.
• Customization Specifications: Identified and documented customizations; developed specifications for custom reports and workflows.
• Development and Data Migration: Extracted, cleansed, and loaded data from Oracle Property Manager to Yardi.
• Custom Development: Developed custom workflows and reports in Yardi; configured Yardi according to specifications.
• System Testing: Performed unit and integration testing for each module and between Yardi and other systems.
• User Acceptance Testing (UAT): Developed UAT test cases; trained end-users; conducted UAT, collected feedback, and addressed issues.
• Training and Documentation: Developed training materials and manuals; conducted training sessions; documented new processes and updated guides.
• Go-Live Preparation: Finalized data migration; set up the production environment; conducted final system checks.
• Go-Live: Executed cutover plan; transitioned to Yardi system; monitored performance and resolved issues.
• Post-Implementation Support: Provided post-go-live support; conducted post-implementation reviews; gathered stakeholder feedback; documented lessons learned.
• Continuous Improvement: Planned for system updates and enhancements; supported other projects and integrations with various systems; customized reports, dashboards, and notifications.
• Yardi Integrations the Job Scheduler File Generation, Payments-EFT-SCB (Secure FTP Host to Host), Oracle EBS-GL Interface, GCP, Tableau-Power BI Dashboards, Analytics with Data Science Team, Customization of AWR Properties Reports, Dashboards, and SMS Notifications.

I led the analysis and optimization of ERP systems to enhance business processes. My role involved gathering and documenting requirements, designing system enhancements, and coordinating with stakeholders to ensure effective solutions. I managed system integration, supported implementation efforts, and provided user training to ensure seamless transitions. My work was pivotal in streamlining operations and improving the efficiency of ERP systems within the organization.

• Led the analysis, design, and optimization of ERP systems to enhance business processes and operational efficiency, including the integration of third-party applications and PLM (Product Lifecycle Management) software.
• Spearheaded the design, delivery, and implementation of ERP solutions, managing all aspects from requirements gathering and documentation to system enhancements and stakeholder coordination.
• Developed and validated functional and technical specifications, facilitated design sessions, and defined deliverables per SDLC, including use cases, test cases, and system documentation.
• Created comprehensive documentation and training materials, supported organizational change management, and provided user training to ensure smooth transitions and effective post-go-live support.
• Analyzed global business processes and system functions, designed and executed test cases, managed defects, and resolved issues to ensure system performance and reliability.
• Collaborated with cross-functional global teams to successfully complete large-scale system implementations and drive continuous improvement.
• Implemented best practices for ERP system management and integration, ensuring alignment with industry standards and organizational goals and monitored and evaluated system performance post-implementation, providing ongoing support and recommendations for enhancements to meet evolving business needs.

✓ Team Leader / SR. Analyst - March 2016 - Jan 2018
✓ Senior .NET Programmer - Dec 2015 - March 2016

Led the development and customization of ERP modules, including General Accounting, Fixed Assets, Payroll, and HR, for diverse clients such as manufacturers and governmental entities. Supervised a team, delivering tailored solutions and custom reporting using DevExpress. Enhanced reporting and dashboard capabilities, addressing complex client needs and ensuring project success. Achieved high client satisfaction through effective project management and meeting deadlines, contributing to improved operational efficiency and decision-making for clients across various sectors.


• Analyze and determine user requirements to develop and customize ERP system modules and applications.
• Lead the preparation, development, and supervision of ERP solutions tailored to client needs.
• Design and adapt modern ERP systems and applications to meet specific business objectives.
• Develop technical specifications and documentation for ERP system enhancements and custom solutions.
• Oversee data collection from users, documents, regulations, and instructions relevant to the system.
• Provide technical support and troubleshooting for .NET and SQL-based systems.
• Create and maintain data flow maps to visualize and optimize system processes.
• Offer advisory services and technical support to users and programming teams.
• Conduct software testing, implement solutions, and assist in training staff on system usage.
• Propose and implement mechanisms for continuous improvement and updates to ERP systems and analysis techniques.
• Stay updated with industry trends to enhance and modernize ERP system functionalities and methodologies.
• Organize and manage statistical databases to support business operations and facilitate study preparation.
• Maintain and periodically update analytical documents and system files.
• ERP System Modules and Custom Development Platforms:
Client Nature:
Food manufacturing Investments and trading
Governmental entities Manufacturer of concrete, mixers, pumps, and block production
Paper and carton manufacturing Distributor and retailer of technology products
Custom reporting and dashboards using DevExpress IT Services Management and Support
Modules:
General Accounting and Cheques Management System Vehicles and Transportation Management System
Fixed Assets Management System Vehicles and Maintenance Management System
Attendance Management System Legal Affairs and Cases Management System
Payroll and HR Management System Health Insurance Management System
Warehouse and Stock Management System Maintenance Centers Management System
Purchasing and Supply Chain Management System Report Generator and Dashboard Management System
Sales Management System

✓ Senior Programmer - June 2013 - Dec 2015
✓ Junior Programmer - June 2011 - June 2013

I validated, reviewed, and enhanced ERP systems, including encoding, testing, and debugging software for seamless integration. I designed application tables, reports, and modules to optimize performance and efficiency. Additionally, I analyzed software requirements, prepared test data, and resolved issues to improve functionality. My work significantly supported organizational operations and ensured the ERP system's effectiveness and reliability.

• Developed and modified programs using VB6, VB.NET, and C#.
• Administered SQL Server databases, ensuring optimal performance.
• Tested applications for functionality and reliability.
• Analyzed software requirements and prepared data for testing.
• Assisted systems analysts with system studies and supported new trainees.
• Identified and resolved software issues to improve system stability.
• Monitored and improved hardware and software components.
• Generated necessary reports and statistics.
• Developed company-specific applications and provided managerial reports.
• Performed additional tasks as assigned by management, ensuring alignment with work priorities and requirements.