Customer Service - General
PANASIATIC SOLUTION, INC
Total years of experience :5 years, 5 Months
1. PANASIATIC SOLUTION, INC. Jun 2011 - Aug 2011
Position Title (Level): Call Center Agent (Non-Executive)
Specialization: Customer Service
Role: Customer Service - General
Industry: Call Center / IT-Enabled Services / BPO
Work Description: Call center agent. Handles customers activation/reactivation, add airtime or minutes, redemption of their cell phones as well as to troubleshoot defective cell phones.
2. Bacolod City Engineering Office Jan 2009 - Apr 2009
Position Title (Level): Watchman (Non-Executive)
Specialization: Engineering - Civil/Construction/Structural
Role: Others
Industry: Repair & Maintenance Services
Work Description: Ensure all materials and equipment is safe and counted. Report to head engineer all problems or things requested for the completion of the road projects. Make reports of all the materials been used and the remaining materials not use to the custodian/supervisors. Maintaining road conditions for best curing period for the month to be open for people and vehicles etc.
3. Bacolod City Engineering Office Aug 2007 - Nov 2007
Position Title (Level): Watchman (Non-Executive)
Specialization: Engineering - Civil/Construction/Structural
Role: Others
Industry: Construction / Building / Engineering
Work Description: I am a watchman for this government project. I ensure that all materials coming in and out are all recorded and counted. Report to head engineer for further instructions. Assist contractors and workers needs for faster result of the construction of roads and sidewalks. I see to it that all government materials are intact. Report to authorities materials and equipment stolen by an authorized person or persons and thieves. Make final reports address to the head engineer.
4. Metro Drug Distributions Inc. Apr 1997 - Oct 1997
Position Title (Level): Sales Servicing Clerk (Non-Executive)
Specialization: Clerical/Administrative Support
Role: Clerk
Industry: Consumer Products / FMCG
Work Description: Clerical Encoding weekly and monthly summary of invoices, compiling computer generated reports customer list and their credits limits, inventories of specific medicines and their expiration dates, email reports to main branch, inventories of office supplies, encoding of overdue accounts of customers, daily transmittal list of reports mailed to main branch.
5. VGL Distributors corporation Apr 1995 - Mar 1997
Position Title (Level): Van Salesman (1-4 Yrs. Experienced Employee)
Specialization: Sales - Retail/General
Role: Sales Executive
Industry: Consumer Products / FMCG
Work Description: Handles out of town distributions of consumers product. (Colgate-Palmolive exclusive) merchandizing, posting, deliveries, inventories of store product availability, monitoring and implementing price monitoring of competitors, delivering customer services, month end inventories, daily reports of sales and collections, daily and monthly reports of stocks and cash collections, inventories of full out bad stocks of customers, prepare suggestion for month end meeting to main branch, prepare reports of fast and slow moving items or variants and its percentage. Seminars/Certificate: Sales Technique 1 and 2 Cebu City 1995 Bronze Award 1996 Maharlika Club
6. VGL Industries Inc. May 1993 - Mar 1995
Position Title (Level): Account/Credit Officer (Fresh Grad / Less than 1 Year Experienced Employee)
Specialization: Clerical/Administrative Support
Role: Data Entry Personnel
Industry: Others
Work Description: Encoding and processing of invoices, generates weekly and monthly sales and collections report, layout and inventories of stocks posting, deliveries of stocks to customers, making deposits of collections to different banks, generates weekly and monthly reports stocks, transmittal letter to other branches.
Bachelor's/College Degree of Computer Science/Information Technology Graduation Date: 1993 Major: Computer Science Institution/College: University Of Negros Occidental-Recoletos, Philippines CGPA: 80/100