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Osama Shawky, Operations Manager

Osama Shawky

Operations Manager·Azadea Group

Egypt

Master's degree, Masters in Management of international Trade Logistics

Work experience

Total years of experience: 19 years, 4 months

Operations Manager

April 2019 - Present

Azadea Group

Egypt

April 2019 - Present

Company industry:
Retail & Wholesale
Job role:
Management

Supply Chain Manager

October 2017 - March 2019

Beiersdorf Nivea Egypt

Cairo, Egypt

October 2017 - March 2019

Highlights:
- NIVEA Egypt Affiliate opening.
- Egypt Supply chain team setup.
- Warehousing and replenishment setup.
- New distributor setup.
- Local production setup for 2 product categories.
- Local sourcing setup for Packaging material.
- Developing Egypt Dashboard and reporting.

Responsibilities:
• Strategic:
- Leading the development of the overall supply chain strategy for the country.
- Adapting the global supply chain strategy to the local demands requirements.
- Adapting the global quality strategy to the local production.

• S&OP:
- Ensuring constant supply planning of finished products on Egypt rolling forecast, acting as interface between local affiliate and MENA & Near East Business units.

• Project Management:
- Leading the localization project team to achieve the overall project timelines.
- Local Sourcing for Packaging materials.
- Local commercial production start.

• Operations:
- Steering and developing local warehousing and distribution with compliance to the local and global guidelines.
- Ensure timely production and filling with 3rd party manufacturing, securing local demands and export volumes.
- Ensuring overall logistics services optimization and cost effective operations.
- Process development and identification of the needed organizational improvements.

• Quality & Regulatory Affairs:
- Implementing Beiersdorf Quality standards at 3rd Party Production and local warehouse.
- Handling Customer and Distributors quality complains.
- New products registration at Ministry of Health.

• Leadership & Management:
- Leading a team of 5 members (Quality & Regulatory Affairs Manager, Regulatory Affairs coordinator, Demand Planner, Supply Planner and Customer service & Distribution Planner).

Company industry:
Pharmaceutical Manufacturing
Job role:
Logistics and Transportation

Country Retail Logistics Manager

December 2013 - September 2017

IKEA Egypt – Al Futtaim Group

Cairo, Egypt

December 2013 - September 2017

Highlights:
• Reviewed and revised the operational method of supply chain resulting in complete elimination of progress and production hindrances.
• Delivered cost savings and cash back of 5 million EGP while maintaining lowest possible logistics COGS percentage.
• Reviewed and revised warehouse ambiance and incoming of goods resulting in an increase in optimized utilization by 15%.
• Successfully designed and implemented new strategies which resulted in business continuity and risk mitigation.
Job Responsibilities:
• Supervising all logistics activities and maintaining a specialized structure of operations.
• Deploying efficient and effective demand and supply management and retail-supply integration systems.
• Leading regional logistics business plan as a member of the Regional Logistics Management Team.
• Coordinating commercial business and activity planning as a member of the Commercial Action Team.
• Maintaining professional networking with governmental organizations, customs, GOIEC and Ministry of Trade.
• Managing contract negotiations with service providers according to company goals and objectives to augment profits.
• Corresponding with and supervising the Import Manager, Goods Flow Manager, Inventory Manager, Sales & Supply Support Manager, Warehouse & distribution Supervisor and KPI & Reporting Specialist

Company industry:
Retail & Wholesale
Job role:
Logistics and Transportation

Logistics Manager

October 2012 - December 2013

Al Futtaim Retail Division

Cairo, Egypt

October 2012 - December 2013

Highlights:
• Refurbished the warehouse and created new specialized storage methods resulting in an increase in utilization of more than 20%.
• Reviewed and restructured the distribution network and ensured timely deliveries.
• Spearheaded the shared country service logistics activities for Marks & Spencer’s, Guess, Espirit, Toys ‘R’ Us, Ted Baker & Venice Camuto.
Job Responsibilities:
• Identified, determined and communicated KPI’s, budgets and supply chain strategies to ensure in-depth monitoring of operations and duties.
• Administered all logistics and customer delivery operations to increase customer retention and satisfaction.
• Restructured operative strategies in the department on the basis of identified problem areas and ensured improved quality of service.
• Supervised the Import & Clearance Manager and Warehousing and Distribution Manager and assisted them in performing their duties in line with the management’s expectations.

Company industry:
Retail & Wholesale
Job role:
Logistics and Transportation

Transportation Manager

April 2009 - September 2012

Atlantic Industries – Coca Cola Company

Egypt

April 2009 - September 2012

Designation Chronology:
Traffic Supervisor Apr 2009 - Dec 2011
Transportation Manager Dec 2011 - Sep 2012

Highlights:
• Successfully spearheaded a team of 5 associates including the health coordinator, Customs Coordinator, 2 Inbound Coordinator & Outbound Coordinator.
• Acted as an active member of the Global transportation Team with direct responsibility for contract negotiation, tender and supply management.
• Achieved cost savings worth 100, 000 USD in 2012 and worth 1, 000, 000 EGP in 2010.
Job Responsibilities:
• Determined KPI’s for the team and outlined performance goals to ensure the achievement of set targets.
• Designed and implemented policies for import, export and customs clearance to achieve specialized and error-free procedures.
• Identified and resolved areas of problem in regards to transportation, logistics, imports, exports and customer complaints by taking immediate correcting action.
• Scrutinized and supervised all import and export processes to ensure compliance with regulatory and legal requirements.
• Administered all distribution tasks to ensure cost effectiveness, efficient productivity and accuracy resulting in top-notch time management.
• Restructured and implemented the departments SOP’s and Metrics to ensure high levels of operational accuracy.
• Implemented SAP, OTM (Oracle Transportation Management), Lean in Transportation and traffic processes by efficiently utilizing company resources.
• Eradicated chances of waste and duplication to enhance professional productivity per FTE.

Company industry:
Manufacturing
Job role:
Management

Import & Export Logistics Coordinator

June 2007 - April 2009

Maersk Logistics

Cairo, Egypt

June 2007 - April 2009

Job Responsibilities:
• Worked in cooperation with suppliers through efficient scheduling and logistics management ensuring all product needs are being met according to allocated budgets and time frames.
• Maintained professional communication with customers regarding shipments progress and processes.
• Supervised the entire import/export system including inventory movement to ensure high levels of professionalism and accuracy.
• Managed import/export documentation by maintaining an archive of shipment records, payment receipts and quotas.
• Reviewed contracts to ensure all clauses are in sync with company objectives to facilitate effective trading and maintained professional customer/supplier relation.

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Logistics and Transportation

Logistics Specialist

February 2007 - May 2007

Nestle Water

Cairo, Egypt

February 2007 - May 2007

Job Responsibilities:
• Managed physical inventories in order to verify stock; identified losses and followed-up on missing items.
• Analyzed and scrutinized warehouse materials to maintain high level of quality.
• Ensured proper storage and transportation of goods to maintain proper standard of quality.
• Managed, supervised and coordinated the movement of freight in cooperation with suppliers and distributers to ensure professional flow of operations.

PREVIOUS PROFESSIONAL EXPERIENCE:
• ERP Specialist (Trainee) 2006, at Cadbury Adams

Company industry:
FMCG
Job role:
Logistics and Transportation

Education

Arab Academy for Science, Technology & Maritime Transport

July 2012

July 2012

Master's degree, Masters in Management of international Trade Logistics

Egypt

GPA (point): 3.1 out of 4

GPA (point): 3.1 out of 4

management of international trade logistics

Arab Academy of Science, Technology & Maritime Transport

May 2006

May 2006

Bachelor's degree, Bachelors in Logistics Management & International Transport

Egypt

GPA (point): 3.3 out of 4

GPA (point): 3.3 out of 4

IGCSE Saint Fatima Language School OTHER PROFESSIONAL TRAINING & CERTIFICATION • Certified Production & Inventory Management – Attendance Certificate (Apex) • Kaizen (Kaizen Institute) • Raising Personal Effectiveness (Dale Carnegie) • Certified International Supply Manager (IPSCM) • Certified Supply Chain Professional – Attendance Certificate • Finance for Non-Financials.

Skills

Distribution Management
Expert
Distribution Management
Expert
Supply Chain Management
Expert
Supply Chain Management
Expert
Logistics Management
Expert
Logistics Management
Expert
Supplier Management
Expert
Supplier Management
Expert
Client Relationship Management CRM
Expert
Client Relationship Management CRM
Expert
Multi – brand management, multi-channeling, customer retention
Expert
Multi – brand management, multi-channeling, customer retention
Expert
Customer service, public relations CRM, operational administration
Expert
Customer service, public relations CRM, operational administration
Expert
Negotiation, policy designing, operational strategy, team leadership
Expert
Negotiation, policy designing, operational strategy, team leadership
Expert
Planning, purchasing, inventory control, distribution administration
Expert
Planning, purchasing, inventory control, distribution administration
Expert
Multi-tasking, effective communication, time management
Expert
Multi-tasking, effective communication, time management
Expert
Transportation management,Customer service, warehousing, order processing management
Expert
Transportation management,Customer service, warehousing, order processing management
Expert
Customer clearance, budgeting Supplier relationship management
Expert
Customer clearance, budgeting Supplier relationship management
Expert
Supply chain design, logistics management, import & export coordination
Expert
Supply chain design, logistics management, import & export coordination
Expert
Quality service provision
Expert
Quality service provision
Expert
Distribution Management
Expert
Distribution Management
Expert
Supply Chain Management
Expert
Supply Chain Management
Expert
Logistics Management
Expert
Logistics Management
Expert
Supplier Management
Expert
Supplier Management
Expert
Client Relationship Management CRM
Expert
Client Relationship Management CRM
Expert

Languages

English
Expert
Arabic
Expert
French
Expert