Key Account Manager Sales
EITC du
Total des années d'expérience :17 years, 1 Mois
•Communicate the company’s business strategy and objectives effectively to the staff to ensure their total understanding of job purpose and KPIs.
•Mentored the team to raise productivity by 40% based on the number of customers served and sales achievement.
•Ensured smooth financial closings daily, quarterly and annually.
•Work closely with the back office to resolve all the cases of customers and to ensure their satisfaction and retention.
•Mastered all systems related to job functions such as BSCS, Siebel CRM and Oracle ERP.
•Manage vendor relations such as Apple, HTC and Samsung within locations managed.
•Day to day management of almost 100 sales agents/supervisors including time management, assessment, training and disciplinary actions.
•Maintain sufficient stock levels to meet customers’ expectations and to achieve the best financial results.
•Work with the Product Management and Marketing to help define/refine sales targets.
•Maintain high levels of HSE standards.
•Stay up to date with the latest market trends to ensure better understanding of the rapidly changing business environment and technology.
•Consolidate and enhance the Company's position and reputation as a country pre-eminent supplier of quality service.
•Identify prospective business partners who would benefit from the proposition & contact the key influencing personnel to secure business commitments.
•Effectively manage, sustain and Increase revenues from existing customers.
•Ensure the required profit & business levels are achieved from accounts acquired.
•Identify new potential accounts of those which meet the required minimum standards then manage and nurture those accounts to fulfill maximum potential.
Store in charge for more than two (2) years. Perform variety of managerial actions such as finance, stock management, staff monitoring and training.
•Assist several locations to achieve their targets at many occasions.
•Create an effective outdoor sales team which was responsible for 60% growth within the sales region.
•Managed to exceed the monthly, quarterly and annual targets.
Magna Cum Laude
Bachelor of Science - Computer Information System