Sales Manager
Smart Way Group
مجموع سنوات الخبرة :10 years, 10 أشهر
• Achieve growth and hit sales targets by successfully managing the sales team
• Build and maintain client relations.
• Determines annual unit and gross-profit plans by implementing marketing strategies; and analyzing trends and results.
• Maintain a deep understanding of customer needs and monitor their preferences.
• Meet with customers to discuss their evolving needs and to assess the quality of our company's relationship with them
• Vendor communication between client and sales department.
• Supervision of financial movement, cash flow, tracking collections from the customers, payment dues to suppliers, checking invoices and prices, items availability, comparing with the market, cost control and estimates, selling and profit margin.
• I have a huge database, some of my customers ( AlDrees Petrol station, Alothaim Market, Carrefour, Panda, , NADEC, ALMARAI, Savola, ANB bank, Sulaiman AL Habib Hospital, Movenpick Hotel, Mouwasat Hospital, Zajil Express, Naqel express, Alhamadi' Hospital, extra, SAMA, Saudi Custom, ANB BANK, Aljazeera Bank,
• I have experience in many products Like ( Digital signage, cash and coin counting machine's, Thermal camera's, Security product's, Mobile's, Body cam, Dash cam, Electronic Device's, Time Attendance solution's, Queuing system
• Tracking System, deposited machines, IT Solution's, RFID system, Zebra Products CCTV Solutions, KIOSK Solution. ETC…
• Design and implement a strategic business plan that expands company’s customer base and ensure its strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives.
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
• Present sales, revenue and expenses reports and realistic forecasts to the management team.
• Identify emerging markets and market shifts while being fully aware of new products and competition status.
• Maintain sales volume, product mix and selling price by keeping current with supply and demand, changing trends, economic indicators and competitors
• Plan to ensure achievement of divisional and personal target, aligning with company sales policies and strategies
• Manage, develop, coach, control and motivate the sales force to develop their skill to ensure that a high professional standard is achieved and monthly sales target and KPI target are met
• Ensure targets are delivered through people management, performance review, reward and individual recognition
• Assess the strengths and weaknesses of the sales team and manage the sales program accordingly
• Provide on-the-ground support for sales associates as they generate leads and close new deals
• Sell to existing and potential direct accounts as well as provide sales support to distribution partners to participate in closing and order or to facilitate and add value to the selling process
• Develop, maintain and execute a territory plan
• Continually assess current business distribution channels, develop and evaluate their performance and manage conflict ensuring alignment with territory plans
• Maintain data relative to partners, accounts and activities and will document customer interactions
• Prepare reporting as needed.
• Increase customer satisfaction ratings by 100 % and create innovative programs for upselling
• Work with senior management to devise and implement innovative go-to-market strategies
• Become a mentor to the sales team and nurture relationships with each associate in order to help them achieve their goals
• Responsible for overall sales growth
• Also having the experience to buy and make the Tenders.
• Understand customer needs and offer solutions and support.
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Track weekly, monthly, and quarterly performance and sales metrics
• Assist sales representatives and team to meet and exceed goals
• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual
• Design and make any kind of Proposal for any product to any Company.
• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
• Monitor and analyze customer's usage of our product
• Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships
• Help retail sales staff achieve sales targets.
• Handle customer questions, complaints, and issues
• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Receive and report on all sales leads
• Work with sales team when closing sales
• Analyze competitor pricing proposals and sales strategies.
• Supervise sales operations of sales team.
• Follow-up leads and samples provided by sales team.
• Implement strategies to sell products or services.
• Build new customer base to maximize sales.
• Retain existing customers by providing prompt customer services.
• Supervisor and oversee the maintenance of customer databases.
• Supervise accounts receivables team in collecting balances.
• Supervise field marketing and sales force.
• Analyze field reports and prepare sales documents.
• Supervise sales operations of sales team.
• Follow-up leads and samples provided by sales team.
• Implement strategies to sell products or services.
• Build new customer base to maximize sales.
• Retain existing customers by providing prompt customer services.
• Supervisor and oversee the maintenance of customer databases.
• Supervise accounts receivables team in collecting balances
• Be the primary point of contact and build long-term relationships with customers
• Help customers through email, phone, online presentations, screen-share and in person meetings
• Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
• Forecast and track key account metrics
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Meet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Formulate pricing policies
• Coach, counsel, recruit, train, and discipline employees.
• Evaluate on-the-job performance.
• Approve contracts with vendors.
• Monitor local competitors.
• Track weekly, monthly, and quarterly performance and sales metrics
• Enhance department and organization's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments