Senior Consultant, Transformation Management
DEVOTEAM
مجموع سنوات الخبرة :26 years, 1 أشهر
Innovative technology consulting for business
Senior Adviser (Acting consultant for Planning & Development sector) for Saline Water Conversion Corporation (SWCC).
Aligning project delivery with the Organization strategy roadmap goals and priorities
Identify, analyze, document business requirements to identify program high level goals
Derive operative initiatives projects working with SWCC consultants
Prioritize program goals and objectives to align with studies results and strategy board recommendations
Manage Planning & Development sector program
Follow the progress of the strategy roadmap programs implementation
Identify and coach project managers
Adopting and implementing an appropriate project management methodology
Develop a change management program to increase the awareness and the acceptance of the SWCC strategy and initiatives.
Develop / Apply KPIs and report measurements
Conduct project post reviews, create a recommendations report in order to identify successful and unsuccessful project elements and
document the project learning
M Squared Consulting at Cisco Systems Inc. San Francisco, CA - U.S.A / Amman - Jordan
Strategy and Process Redesign
• Strategic analysis
• Best practices
• Financial analysis
• System Implementation
• Provide IT technical consultancy support to the Business Director in working with the Strategy and Architecture Units to develop business IT strategies.
• Advise the business on the technological feasibility and IT implications of proposals and offer alternative solutions where applicable, actively support and champion the IT Transformation Systems within IT and the business.
• Maintain, propose and make improvements to process standards to maintain a culture of continuous improvement.
• Enforcing obedience to department policy and procedures, reviewing process manuals.
High technology, software house, and professional services provider
Responsibilities included effective project management of existing projects, market development, and major-account client relationship
management, managing large client engagements, plans development, and thorough leadership
As member of PMO, Managed projects through methodology phases encompasses conceptualization, execution, and QA
Managed stakeholders and resources to assure successful project closure
Collaborated with client senior executives to identify and implement projects ranging from $50K to $550K in fees
Managed project implementation & SW development teams to deliver quality client business solutions such as DMS, BPM, and CCM
Managed Quality and Risk in projects and place change and issue management procedures
Managed the CMMI Level 3 (Capability Maturity Model Integration) Project Implementation within ITEC
Enhance company performance and working environment
Diverse industry experience, high technology, government, consumer products, healthcare, banking, retail, telecom, GSM operators,
travel & tourism, NGO’s & Societies, and financial institutions
Management Consulting Training services provider
Responsibilities included effective management training and consulting through reputed academies such as Compu-Teach, New-Horizons, Knowledge center, Glob Franchise and Optimal Academy.
Delivered PMP, IT Management, Practical Project Management Principles, Strategic Planning, Financial Planning & Control, KPIs, MS Project,
Risk Management, Time and resources management, and Change Management courses.
High technology, and Management Consulting services provider
Responsibilities included: effective project management of Cisco Jordan HealthCare Initiative projects, plans development,
client relationship management, and thorough leadership
• Managed Tele Health Presence Implementation project between Mafraq Government Hospital and Prince Hamza Hospital.
• Created / Operated PMO model to control initiative projects
• Maintained preliminary studies ownership
• Developed execution plan and Managed stakeholders and resources to assure successful projects delivery to closure
• Collaborated with Cisco and Jordan MoH and MoICT senior executives to identify and implement initiatives goals
• Managed project outsourced teams to deliver quality client work products
• Prepared Use-Cases and performed solution requirements analysis and initial design
• Managed solution procurement and delivery in Jordan
• Assisted in building the clinical workflow, policies and procedures for Cisco HealthPresence product
• Assisted in End-user awareness campaigns by preparing show case presentations and conducting workshops
• Prepared all logistics for conducted presentations, End-User Training, and managed workshops
• Assisted the technical team in creating feasibility study and primary solution design for Mobile Clinic
Various consulting engagements around business processes, projects management operations for high technology and
ecommerce companies.
• Decapolis-me: Consulting on Building policies & procedures and documenting Business Processes for primary client in
Middle East.
• PMI - Jordan chapter: Volunteer assignments
• Intrinsic Management: provided Organizations Maturity model services, change leadership and strategy services.
High technology, software house, and professional services provider
Responsibilities included: establishing PMO, effective project management of existing projects, market development, major
account client relationship management, managing large client engagements, and thought leadership
• Managed projects through six main phases. Managed stakeholders and resources to assure successful project closure
• Collaborated with client senior executives to identify and implement EPM initiatives
• Sold and delivered projects ranging from $20K to $200K in fees
• Managed project teams of up to 25 people to deliver quality client work products
• As a member in the CMMI (Capability Maturity Model Integration) Implementation committee I’ve participated in creating and customizing
the policies and procedures required to Level 3 to enhance company performance and working environment.
• SharePoint expertise in portal management, collaboration and communications planning, requirements planning, BI & KPI’s management,
service quality, quality assurance & control, and network design
• Diverse industry experience - high technology, government, consumer products, healthcare, retail, telecom, GSM operators, travel &
tourism, NGO’s & Societies, and financial institutions
• Clients included MOTA, The Royal Hashemite Court, Social Security Corporation, Royal Society Conservation of Nature, Aramex
Media, Zara Holdings and ZAIN group
Business Management; Industrial engineering; network design
• Industrial and services production: Business Process Planning (BPP), organizational planning, quality implementation,
business intelligence, data modeling and project management training.
• Provided consultancy to management teams and clients to support projects execution like Quality Assurance, Products
Roadmap, and Delivery Planning and Technology foresight.
High technology and professional services provider
• Managed e-Solution division at a Microsoft Golden Partner for Information Technology and Internet solutions and electronic gateways
using MOSS 2007, Content Management and international branded e-Business solutions.
• Maintained a strong partnership with e-government program http://www.saudi.gov.sa/wps/portal/espp to perform major electronic
gateways and official websites that support many applications interfaced with end users. National Information Centre www.moi.gov.sa
;Ministry of Foreign Affairs www.mofa.gov.sa; King Abdulaziz for applied sciences www.kacst.edu.sa; Security Forces Hospital
Program www.sfh.med.sa; Ministry of Culture and Information www.info.gov.sa; AL Imam University & Tabouk University.
Dedicated project manager for e-Hope product (electronic Hospital operations) a fully integrated Hospital Management
Information system, Ideal Accounts (Financial solution/ ERP) and e-Business solutions. Member of PMO, project management,
market development, major account client relationship management and thought leadership.
• Managed projects to assure successful project closure. Projects were primary hospitals and EHS services in KSA, Qatar, UAE, Lebanon
and Jordan
• Responsible for quality control and quality assurance spanning the scope of operations
• Liaising with industrial consultants to effect modifications in the layout of production area to optimize the production process of products
• Evaluated project risks and technical emergencies, taking immediate corrective measures if required
• Submitted monthly data of performance parameters to higher management, along with proposals to eliminate bottlenecks in production
operations
• Conducted weekly and monthly meetings with staff to check and follow up of automated task assignment lists to avoid unscheduled
production stoppages
• Evaluated supplier bids to identify suppliers offering quality materials at budgeted rates
• Developed project budgets and cost cutting measures
Responsibilities included project management of SHAMS product (a fully integrated Hospital Management Information system
with Oracle financials (ERP) and e-Business solutions). Managed Hospital’s executive board relationship. Defined IT Strategy
for services and solutions, managing large client engagements, and day to day activities
• Designed and implemented EHS that improved operations and raised with healthcare services to international service standards like JCIA
and HIPPA
• Delivered projects over eight years ranging from $50 to $100 Millions
• Conducting Annual meeting for all sections to ensure operational readiness of all staff in the company.
1st Prize winner in "Article writting" for 3 years.