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تم إلغاء حظر المستخدم بنجاح
أسامة سنان, Retail Sales Supervisor (Acting Showroom Manager)

أسامة سنان

Retail Sales Supervisor (Acting Showroom Manager)·Enza Home – Blue Salon

قطر

بكالوريوس, Media & Communications

الخبرة العملية

مجموع سنوات الخبرة: 16 سنوات, 6 أشهر

Retail Sales Supervisor (Acting Showroom Manager)

أبريل 2024 - حتى الآن

Enza Home – Blue Salon

الدوحة، قطر

أبريل 2024 - حتى الآن

Managed daily showroom operations, sales performance, and team leadership.
Coached and developed staffto achieve sales targets and KPIs.
Increased revenue through effective sales strategies and customer relationship management.
Managed inventory control, merchandising, and operational compliance.
Ensured high levels ofcustomer satisfaction and showroom profitability.
مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
الإدارة

Operations Supervisor/Assistant Showroom Manager

نوفمبر 2022 - أبريل 2024

Luxury Living Group ( Bentley Home, Bugatti Home, Dolce & Gabbana Casa, Trussardi Casa)

الدوحة، قطر

نوفمبر 2022 - أبريل 2024

Manage showroom operations, sales performance, and team leadership across multiple luxury
home and lifestyle brands.
Drive revenue growth through strategic sales initiatives and strong customer relationship
management. Oversee KPI tracking, operational performance, and inventory control processes.
Develop strategic partnerships with architects, interior designers, and real estate developers.
Ensure compliance with brand standards, luxury retail guidelines, and operational procedures.
Deliver high-end customer experience and manage VIP client relationships.
مجال الشركة:
أثاث المنزل والمكتب

Luxury Client Advisor

يناير 2021 - يوليو 2022

Zoughaib & Co Lebanon

بيروت، لبنان

يناير 2021 - يوليو 2022

Managed high-net-worth client relationships in the luxury watches and jewelry sector.
Delivered personalized client experiences and supported sales growth and retention.
Maintained inventory accuracy and operational standards for high-value products.
مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
المبيعات

Department Store Manager

فبراير 2019 - مارس 2020

Orca Fashion Stores Lebanon

بيروت، لبنان

فبراير 2019 - مارس 2020

Led daily store operations, team management, and sales performance.
Implemented operational improvements to increase productivity and customer satisfaction.
Managed inventory control, merchandising standards, and staff performance.
Achieved sales targets through effective leadership and planning.
مجال الشركة:
الأزياء والملابس
الدور الوظيفي:
الإدارة

Showroom Manager

فبراير 2017 - نوفمبر 2018

Aura Living Furniture & Home Décor

الدوحة، قطر

فبراير 2017 - نوفمبر 2018

Managed daily showroom operations, sales performance, team leadership, inventory control, and
customer service standards.
Developed sales strategies to improve revenue growth, profitability, and overall showroom
performance.
Supervised and trained staff to achieve sales targets and enhance customer experience.
Ensured high standards of visual merchandising and showroom presentation.
مجال الشركة:
أثاث المنزل والمكتب
الدور الوظيفي:
المبيعات

Senior Design Consultant

أبريل 2015 - يناير 2017

Katharine Pooley Qatar

الدوحة، قطر

أبريل 2015 - يناير 2017

Managed showroom operations, sales performance, customer experience, team leadership,
inventory management, and budgeting, implementing strategic initiatives to drive revenue growth,
improve profitability, enhance customer retention, and maintain high operational and service
standards.
Provided expert design consultation and managed high-value interior design sales for VIP, corporate
(B2B), and private (B2C) clients in a luxury concept store.
Delivered customized furnishing solutions, guided clients through design selection and product
specification, and ensured full project execution from consultation to final delivery and installation.
Built strong long-term client relationships that generated repeat business and referrals.
مجال الشركة:
الإنتاج الإعلامي
الدور الوظيفي:
التصميم والإبداع والفنون

Design Sales Executive

أكتوبر 2012 - مارس 2015

Home Centre – Landmark Group

الدوحة، قطر

أكتوبر 2012 - مارس 2015

Provided furniture and home furnishing design solutions to residential (B2C) clients through
consultative selling techniques.
Achieved and exceeded sales targets while maintaining high levels of customer satisfaction.
Supported showroom operations, visual merchandising, and product presentation to enhance
customer experience and drive sales performance.
Assisted clients with product selection, space planning, and furnishing recommendations based on
needs and budgets.
مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
التصميم والإبداع والفنون

Real Estate Consultant

ديسمبر 2011 - سبتمبر 2012

Sama Group

الإسكندرية، مصر

ديسمبر 2011 - سبتمبر 2012

Provided advisory services for property acquisition, leasing, and investment decisions.
Managed client relationships and supported business development to generate leads and close
transactions.
Conducted market research to match clients with suitable residential and commercial properties.
Coordinated property viewings, negotiations, and documentation processes.
مجال الشركة:
البناء والتشييد
الدور الوظيفي:
المبيعات

Store Manager

يناير 2010 - يناير 2011

Celio Fashion Store Egypt

الإسكندرية، مصر

يناير 2010 - يناير 2011

Led daily store operations, sales performance, inventory management, and team
supervision.
Achieved and exceeded sales targets through coaching and performance management.
Maintained visual merchandising standards and ensured strong customer experience.
Delivered high-quality customer service in line with brand standards.
مجال الشركة:
الأزياء والملابس
الدور الوظيفي:
الإدارة

Store Manager

يناير 2009 - يناير 2010

Vision Men Fashion Stores (AVVA - NCS)

الإسكندرية، مصر

يناير 2009 - يناير 2010

Managed store operations, sales performance, customer service, and team leadership.
Achieved business targets by driving sales growth and improving customer experience.
Supervised and trained staff to improve performance and achieve sales objectives.
Maintained merchandising standards, stock control, and operational compliance.
مجال الشركة:
الأزياء والملابس
الدور الوظيفي:
الإدارة

Store Manager

يناير 2008 - يناير 2009

Arts Handmade Home Décor

الإسكندرية، مصر

يناير 2008 - يناير 2009

Managed showroom operations, sales activities, customer service, and visual
merchandising to ensure smooth daily retail performance.
Supervised and developed staff performance, ensuring compliance with operational
standards and service quality.
Drove business growth through customer relationship management, consultative selling,
and sales development initiatives.
Maintained inventory control and supported product presentation to enhance customer
experience and sales performance.
مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
الإدارة

التعليم

King Marriott Academy

يناير 2007

يناير 2007

بكالوريوس، Media & Communications

مصر

المعدل التراكمي (التقدير): جيد

المعدل التراكمي (التقدير): جيد

I complete my university study in Media & communications and I’m graduated bachelor degree officially from 2003 to 2007.

Skills

Retail Management
Expert
Retail Management
Expert
Team Motivator
Expert
Team Motivator
Expert
Customer Satisfaction
Expert
Customer Satisfaction
Expert
Communications
Expert
Communications
Expert
Leadership
Expert
Leadership
Expert
operation
Expert
operation
Expert
negotiation
Expert
negotiation
Expert
market research
Expert
market research
Expert
sales coordination
Expert
sales coordination
Expert
merchandising
Expert
merchandising
Expert
purchasing
Expert
purchasing
Expert
FASHION
Expert
FASHION
Expert
MICROSOFT OFFICE
Expert
MICROSOFT OFFICE
Expert
TÉCNICAS DE SUPERVISIÓN
Expert
TÉCNICAS DE SUPERVISIÓN
Expert
SALES
Expert
SALES
Expert
MARKETING
Expert
MARKETING
Expert
planning
Expert
planning
Expert
professional growth
Expert
professional growth
Expert
problem solving
Expert
problem solving
Expert
mail
Intermediate
mail
Intermediate
outlook
Intermediate
outlook
Intermediate
retail
Expert
retail
Expert
leadership
Expert
leadership
Expert
people Managment
Expert
people Managment
Expert
managment
Expert
managment
Expert
luxury retail
Expert
luxury retail
Expert
Operations Management
Intermediate
Operations Management
Intermediate
Microsoft PowerPoint
Intermediate
Microsoft PowerPoint
Intermediate
Logistics
Expert
Logistics
Expert
People Management
Expert
People Management
Expert
New Store Development
Expert
New Store Development
Expert
opening new stores
Expert
opening new stores
Expert
Sales Management
Expert
Sales Management
Expert
Business Development
Expert
Business Development
Expert
operations
Expert
operations
Expert
Administration
Expert
Administration
Expert
Management
Expert
Management
Expert
Project Management
Expert
Project Management
Expert
Team Management
Expert
Team Management
Expert
Store Management
Expert
Store Management
Expert
Customer Service Management
Intermediate
Customer Service Management
Intermediate
Sales Targets
Expert
Sales Targets
Expert
Sales Skills Training
Expert
Sales Skills Training
Expert
BUSINESS OPERATIONS
Intermediate
BUSINESS OPERATIONS
Intermediate
COMMERCIAL MANAGEMENT
Intermediate
COMMERCIAL MANAGEMENT
Intermediate
CORPORATE FORECASTING
Intermediate
CORPORATE FORECASTING
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
RETAIL EXPERIENCE
Intermediate
RETAIL EXPERIENCE
Intermediate
SALES PERFORMANCE MANAGEMENT
Intermediate
SALES PERFORMANCE MANAGEMENT
Intermediate
SHOWROOMS
Intermediate
SHOWROOMS
Intermediate
Customer Service
Expert
Customer Service
Expert
Administrative
Expert
Administrative
Expert
Accounting
Expert
Accounting
Expert
Sales Growth
Expert
Sales Growth
Expert
Client Service
Expert
Client Service
Expert

اللغات

العربية

اللغة الأم

الانجليزية

متمرّس

التدريب و الشهادات

الشهادات
Brand Management
leadership and intelligence emotional

الهوايات والاهتمامات

sports - travel - healthy lifestyle - music - movies - football - Boxing

fitness and music and Boxing and travelling to explore new cultures and to learn new things and skills and communicate with others

music and sports like fitness and football