Order processing Supervisor
Dar Al-dawaa development & Investment Co.
Total des années d'expérience :12 years, 9 Mois
1-manage logistics, warehouse, transportation and customer services.
2- optimize and coordinate full order cycle.
3- Keep track of stock levels, delivery times, transport costs and efficiency.
4- Arrange warehouse, plan routes and process shipments.
5- Resolve any arising problems or complaints.
6- Maintain metrics and analyze data to assess performance and implement improvements.
7- Comply with laws, regulations and ISO requirements.
My tasks
1-Responsible for effective performance management of shops managers.
2-Planning and setting the annual budget / KPIs.
3-Recruiting, training, supervising and appraising staff.
4-Manage promotion, marketing and events for the brand.
5-Developing and implementing overall growth strategies for the business.
6-Understanding the market requirement and developing marketing strategies within Brand guideline.
7-Maintaining and developing successful working relationships with Brand principle to insure a mutual beneficial business and maintain integrity of the Brand.
8-Maintaining satisfactory level of customer service through regular staff training and ensuring staff availability in absolute number.
9-Maintain the visual merchandising for shops.
10-Dealing with the stock loss and the cash loss.
1-Monitor and maximize retail budgets.
2-Organizing Rota and holidays.
3-Overseeing stock control and receiving orders.
4-Recruiting, training, supervising, and appraising staff.
5-Maintain the key performance indicators (KPIs).
6-Manage the promotion and marketing for the brand.
7-Dealing with customer queries, complaints and feedback.
8-Prepare promotional material and display.
9-Manage the stock loss and the cash loss
Call centre
My GPA is good
