Supervisor Sales Support
Zain
مجموع سنوات الخبرة :10 years, 11 أشهر
- SMEs & SOHOs Departments, using TABS, RMS, Remedy, Sadad and VeriFone (Dealer Management) System.
> Customer Service Department:
- Activation Specialists for Aljazeera sport channels (JSC) cards.
- Call Center for Nokia phones warranties.
- SMS/MMS Channels (SMS/MMS).
- RBT Content Management (SMS).
- Portal Development (WAP).
- Content Distribution (3G).
- Write the programming code by adapting existing website software and graphics packages to
meet business requirements.
- Test the website and identify any technical problems.
- Upload the site onto a server and register it with different search engines.
> SharePoint Developer:
- Microsoft Office SharePoint Services (MOSS):
- Content Management Server (CMS).
•Open new accounts for the customers.
•In loan section, guide customers to choose the best loan for their needs.