Senior Collections Officer
MANAZEL Specialists
Total des années d'expérience :18 years, 4 Mois
Managing & supervisor team of collection officers, preparing the monthly report (Collection & follow up lists), follow up the letters send to the customers, & facilitate the instruction and procedure between the collection manager and the team.
In Manazel Specialists we following the due payment with the financial company (mortgaged company), bulk buyers (commercial & corporate), and individuals, set our policy to regularized the customer payment according their contract, re-scheduling the payment as per management review & send the legally notice to pay letters to the termination letter for un-responsible customer, taken in our consideration the market development.
• Regular Follow up with Customers for Collection
• Customer Correspondence and Reminders via telephone, E-mail, Fax, Post, Courier, etc.
• Liaise with Treasury Team on Funds transfer from overseas.
• Make Daily Collections MIS Report
• Develop periodic Collection plan/procedure with proper control in order to have smooth and strict collection process
• Verification of daily transactions and reports for their correctness and accuracy. Ensure that all transactions are posted and reconciled before the financial reporting.
• Periodic Reporting & Analysis with respect to the performance of Receivable function which helps the senior management in decision making.
• Preparation of weekly collection status reports to the Management.
• Preparation of Customer wise Aging Report
• Preparation of collection related reports as per management’s requirement.
To document a process for effective field collections follow-up overdue accounts for commercial and corporate products set our priority to regularize the accounts, which enhance our customer service policy in keeping our customers, using methods which match with the policy of the bank.