Osama Haddad

• Initiated and oversaw project execution, from resource allocation to client
satisfaction.
• Identifying reliable suppliers and subcontractors, negotiating favorable terms.
• Follow up with in-house teams and external partners to ensure timely project
delivery within budget.

• Performed direct sales activities for Topwerk Group companies (Hess Group, Prinzing-Pfeiffer, Hess AAC, SR-Schindler) across multiple countries in Middle East.
• Supervised Prinzing-Pfeiffer company activities in Middle East.
• Promote company concrete products production lines and machineries for infrastructure and construction sectors. (i.e.: concrete block, precast concrete and concrete product added value lines).
• Maintained and developed market databases.
• Represented the company at fairs and manage interactions at the company booth.

Key Accomplishments:

• Supplied first fully automated production line for box culvert steel cage reinforcement for Apilion company.
• Enhanced customer satisfaction through robust after-sales support.

• Represent Elematic Oyj, MBK Maschinenbau GmbH and BFS Betonfertigteilesysteme GmbH companies in Middle East.
• Designed and implemented strategic business plans to expand sales and strengthen company presence.
• Acted as the primary liaison between manufacturers and end-users.
• Conducted detailed commercial and technical discussions with clients to meet objectives.
• Maintained and developed market databases and implemented outreach programs to generate new business.
• Maintain a consistent presence in exhibitions and represent the company at the suppliers’ booths.
• Ensured customers’ satisfaction level by providing exceptional services to the customers.

Key Accomplishments:

• Established Rieckermanns branch in Jordan.
• Represented MBK GmbH Company and supplied many industrial cage and mesh welding machines across the Middle East. Slod 20+ steel cage-welding machines and box culvert production lines, including the first fully automatic box culvert cage welding production line capable of producing cages with a steel bar diameter of up to 20mm globally.
• Represented BFS GmbH in the Middle East, selling the first three precast concrete pipe production lines in Middle East region.
• Represented Elematic in the Levant region of the Middle East. Sold first Elematic high-end precast concrete plant to customer in Egypt.

• Managed sales of heavy machinery, construction equipment, and earth-moving equipment. (i.e.: Tower cranes, electrical power generators, bulldozers and wheel loaders).
• Delivered technical and sales training to enhance team effectiveness.
• Developed new markets in Saudi Arabia, meeting customer requirements and achieving revenue growth targets.

Key Accomplishments:

• Secured key orders that enabled the company to launch a branch in Saudi Arabia.
• Built lasting client relationships through effective communication and service.
• Equipped clients with various machinery tailored to meet their needs across Saudi Arabia

• Provided aftermarket sales and technical support for the Portable Air Compressor Division.
• Monitored aftermarket sales activities for distributors in GCC areas.
• Conducted campaigns to promote product awareness and enhance sales.
• Conducted aftermarket sales analysis on a monthly basis and presented detailed reports to senior management.

Key Accomplishments:

• Maintained consistent sales growth through strategic planning and distributor support.
• Ensured effective support and communication with the distributors to achieve company goals.

• Delivered sales and technical support to customers and resolved complex
queries on-site.
• Managed customers service agreements for power generators.
• Generated and finalized customer support agreements for service operations.
• Directed sales activities for selected machines to private and governmental
sectors.
• Supplied Caterpillar spare parts and services to clients in Jordan.
Key Accomplishments:
• Expanded business through strategic development plans.
• Promoted Caterpillar genuine parts and services through targeted campaigns.
• Recognized for launching new business opportunities and enhancing existing
ones.

• Conducted maintenance and breakdown servicing of Marka airport buildings,
support systems and equipment.