Osama Hegazy

1- Company: Sigma Consulting House
From March 2013 → Present
Position: Management & Soft skills Trainer

Responsibilities and duties: • Delivering HR & Soft skills training programs.

2- Company: As-Salam International for Medical Care.
From August 2009 → Present
A) Position: HR Training Specialist ( Department Second line)
From Dec 2010→ till now
Responsibilities and duties: • Conducting Training Needs Analysis
• Creating annual training plan
• Coordinating internal and external training programs
• Designing training modules
• Delivering soft skills training
• Evaluating Training programs
• Controlling training budget
• Creating and updating training database
• Issuing monthly, quarterly& annually reports
• On boarding new comers
• Applying Quality standard according to ISO & JCI.
• Coaching Training Coordinators

Training Programs I deliver: - Communication Skills Basics & Tools
- Customer Service
- Presentation Skills
- Modern Trends In Human Resources Management

B) Position: HR Specialist Personnel
From August 2009 → November 2010
Responsibilities and duties: • Monitor daily attendance.
• Investigate and understand causes for staff absences.
• Recommend solutions to resolve chronic attendance difficulties.
• Provide basic counseling to staff who have performance related obstacles.
• Provide advice and recommendations on disciplinary actions.
• Monitor scheduled absences such as holidays or travel and coordinate actions to ensure the staff absence has been adequately covered off to ensure continuity of services.
• Inform affected staff or residents of unexpected absences from work and coordinate actions ensuring the continuity of services such as cancellation of events and locating keys.
• Explain and provisions of the personnel policy.

Projects Achieved
• Conducting Job Analysis Process
• Sharing in hospital accreditation of Joint Commission International (JCI) & ISO.
• Establishing new finger print attendance system
• Establishing new archiving system

Award: - Certificate of Excellence for sharing in ISO accreditation 2011
- Certificate of recognition as the best HR Employee for year 2011
- Star of the month as Outstanding Trainer in Feb 2012

Position: Teacher of English Language