osama ebrahiem, customer service

osama ebrahiem

customer service

amricana

Location
Egypt - Cairo
Education
Bachelor's degree, Dev Technology in the Department of Quality control
Experience
19 years, 4 Months

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Work Experience

Total years of experience :19 years, 4 Months

customer service at amricana
  • Egypt - Cairo
  • My current job since March 2011

call center

I.T & Religious Tourism at Sherif group tourism co.
  • Egypt - Cairo
  • December 2007 to March 2011

I.T & Religious Tourism

Quality control engineer at Star for auto feeding industry
  • Other
  • October 2006 to November 2007

Quality control engineer

Quality control engineer (Training) at Goldy refrigerators (Ahmed bahgt group)
  • Other
  • October 2005 to February 2006

Quality control engineer (Training).

Customer service at U . I . C
  • Other
  • March 2004 to June 2005

Customer service

Education

Bachelor's degree, Dev Technology in the Department of Quality control
  • at Academy of specialist studies
  • June 2006

Specialties & Skills

Computer Troubleshooting
Computer Hardware Troubleshooting
Computer Setup
Computer Service
Customer Service
Technical Support ( Pc,s – Notebook ).
PC Setup And Installation, As Well As Various
Using Integrated System (Word – Excel – Power Point - Access – Outlook)
Familiar With All Microsoft Operating Systems & Using & fix problem
Back Up, Remote Access, Recovering Means (Fully Supported).
Server Setup and Installation, As Will As Administrator
Experienced In System – Operation Training, Collection, Customer Service
Designing (Web Sites) By Using (Photoshop – Front Page 2003
Connect, Install And Mange Local Area Connection

Languages

Arabic
Expert
English
Intermediate

Training and Certifications

Quality control engineer (Training)
Training Institute:
Goldy refrigerators (Ahmed bahgt group)
Date Attended:
October 2005