HR - Training Specialist
Egypt Air
Total years of experience :21 years, 1 Months
coordinating tarining activites. Training planning. Training annual Calendar. update and maintain the company presentations. identification of the anuual training needs according to the standards of EASA & ECAO
•Calling prospective customers by operating telephone equipment, automatic dialing systems, and other telecommunications technologies.
•Influencing customers to buy services by following a prepared sales talk to give service and product information and price quotations.
•Recording customer information by obtaining and entering required data.
•Promoting products by suggesting related products; offering quantity discounts or special promotions.
•Resolving customer concerns by obtaining information from customer service representative; calling customer back with new information.
•Providing sales results information by preparing and submitting shift summary report of transactions.
•Maintaining quality service by following organization standards.
•Maintaining technical knowledge by attending educational workshops; reviewing publications.
•Contributing to team effort by accomplishing related results as needed.
MCP (Microsoft Certified Proffesional) - Developing and Implimenting Web Application. - Developing and Implimenting Windows-Based Aplication. (using Microsoft ®Visual C#.Net™ and Microsoft Visual Studio.Net®)
Super User Specialist (A+)&Microsoft Office User Specialist (MOUS) includes: -Office XP - Core H/W & Core OS(Windows,Unix and Linux). - International Bussines English Certificate Which Includes : -Business & Technical Writing In English. -Office Administration. -Small Bussines.
BA Arts in English literature and Culture