outmane el merrah

• Support Field Sales Engineers with daily sales activities and maintain high-level service
throughout the sales process.
• Process customer quotations and purchase orders accurately on a daily basis, monitoring
activity for timely execution.
• Manage open orders and delivery schedules by reviewing back-order reports and updating
promised ship dates.
• Coordinate closely with sales colleagues and customers to identify requirements and support
cross-selling opportunities.
• Resolve after-sales issues, including returns authorizations and warranty-related matters,
professionally and efficiently.
• Maintain accurate customer and order information within internal systems to provide
administrative support to the wider team.

• Developed digital marketing strategies tailored to client objectives and generated high-quality
leads through SEO and PPC.
• Conducted market research and analysis to identify business growth opportunities and
optimize campaign performance.
• Negotiated and closed deals while building strong, long-term relationships with diverse
clients.