Oumayma chouqi

• Generated in-flight retail revenue through proactive duty-free
consultation, consistently meeting and exceeding sales targets on
international routes.
• Built fast rapport with a highly diverse, multicultural passenger
base — a core skill for engaging Dubais international property
buyers and investors.
• Managed high-pressure, time-sensitive situations calmly and
professionally, including conflict resolution and emergency
response.
• Communicated fluently in Arabic, French and English, supporting
clear, confident negotiation and client presentation.

• Managed reservations, contract handovers and post-transaction
follow-ups — experience in deal closing, documentation and
client after-care directly applicable to property viewings and
lease/sale agreements.

• Delivered consultative advisory and support services to a French
speaking client base, identifying needs and recommending
suitable solutions.
• Handled complaints and escalations with professionalism and
composure — directly transferable to managing buyer/seller
concerns and objections.