Sales Analyst
Johnson Controls
Total years of experience :13 years, 4 Months
Analysis and reporting of performance metrics for 25-30 sales engineers/reps; daily, weekly, monthly, quarterly and year end numbers, including forecast, bookings, lost orders reports, performance against quota, products and market segments.
Analyse sales data, market trends, forecasts; relaying customer services requests.
Production of analysis for weekly and monthly forecast meetings with Director to review MTD sales results and issues, 3 month projections, and previous month and YTD sales results, product mix, issues, initiatives and opportunities.
Monitor budgets by comparing and analysing actual results with plans and forecasts.
Assisting IT in continuous improvement of internal reporting system to analyse sales.
Proven track record of delivering consistent and quality reports.
Preparation of Sales Organisation presentations for uses ranging from small staff meetings to company-wide presentations.
Compile three branches of sales forecasts into a regional report to submit to the regional director monthly through Sales Forces & iScala ERP.
Assisted Manager Accounts in Preparing, examine, and analyse accounting records, financial statements, and other financial reports to assess accuracy.
Prepared reports on weekly, monthly or annual basis including cash flows, bank positions, expense details, payments approvals.
Provident Fund payments & maintain cash book, ledger, subsidiary ledgers & Accounts.
Bank reconciliation.
Prepared of Salary Vouchers, cheques on monthly basis.
Assisted and advised in HR activities such as hiring, payroll, employment law, annual leaves, etc.
Enhanced the inbound call volume by introducing CRM to maximise the donation.
Within three years progressively lowered the complaints of unsatisfied donors in three years.
Minimised the utilisation of natural resources by effective use of alternate methods.
Assisted in lowering the operational budget by evaluating the past 8 years trends.
Revised standard operational procedures that improved functional areas in inbound call centre.
Assisted developer in designing, modifying and indicating security threats in CRM.
Administered policies and procedures related to the release of records in processing requests under government access to information and privacy legislation.
Coordinated and planned for office services, such as equipment, supplies, forms, disposal of assets, maintenance and security services.
Conducted analysis and overseen operations related to budget, contract and project plan & management process.
Supported and maintained inventory and budgetary controls.
Established work priorities, delegating work to office support staff and ensure deadlines are met and procedures are followed.
Managed the diaries of Executives by adding and editing calendar items, proactively identifying and resolving any potential conflicts, and updating the relevant individual of any changes.
Arranged conference calls, meetings, lunches and dinners as required.
Coordinated and maintained filing and archiving systems.
Facilitated face-to-face meetings with both internal resources and external clients, ensuring that all necessary details are sent to appropriate participants.
Prepared correspondence and negotiation agreement documents consistent with office policies and verified that information is factually correct and adequate
Worked with management, service, technical and customer service departments, ensuring operational efficiency.
Monitored classified and unclassified email communications and ensured completion of appropriate action.
Streamlined sales, inventory and payroll reporting resulting in improved productivity.
Assisted management in implementing effective information technology system as a productive marketing tool.
Appreciated and recognised by the CEO of the company on completion of project ahead of time.
Provided after-sale support to sales team in escalating the sales volume.
Worked together with IT department to ensure the efficient supply of online reports to customer.
Supported management in analysing the life-cycle of various lubricants by used oil testing.
Learnt and assisted laboratory chemists in performing QC and used lubricating oil tests.
Standardised and prepared solutions, solvents and laboratory analysis request & report.
Developed skill to up-keep of documentation according to ISO standards.
Learned to work on laboratory equipment such as FT-IR (Fourier Transform Infrared Spectroscopy), Viscometer, Atomic Absorption and CCS (Cold Cranking Simulator)
Dissertation Title Assessing the impact of corporate governance in building the corporate image: A case study of Audi AG, UK.
Strategic Change Management Leading E-Strategy Strategic Human Resource Management Strategic Planning Managing Financial Principles and Techniques
Comprised of various modules related to Petroleum Geology, Petro-physics, Health Safety & Environment, Petroleum Economics and Petroleum Management.
Mathematics & Chemistry