Sr.Manager-Training and Development
Etisalat Afghanistan
Total years of experience :36 years, 4 Months
My last assignment was with Etisalat Afghanistan as Sr.Manager-Training and Development. In this capacity I was responsible for the design and delivery of a variety of training courses and other interventions for countrywide employees. It involved creating pro-active and responsive solutions to business needs and seizing opportunities for continuous improvement in individual, team, business unit and organizational performance. Specific duties include preparation and facilitation of training courses, other interventions for employees to include the design of instructional materials for training designs and participant materials. I am also involved in TNA for identifying the training programs.
I personally used to deliver training programs on Emotional Intelligence, Leadership Management, Professional Selling Skills, Supervisory Skills, Time and Stress Management, Problem solving and Decision Making skills, Team Building.
I was conducting TNA for every year training Calander. I was also responsible for overseas training for key function team members.
Institute of Professional Education and Research) Bhopal
Marketing & Sales Strategies
•Initiating marketing solutions to build data base and consumer preference to drive volumes.
•Planning marketing activities to achieve volume estimations and review effectiveness.
•Analyzing market trends, sales performance through channels, and other critical trends.
•Accomplishing primary and secondary sale targets.
Key Account Management
•Planning for and managing key account relationships.
•Keen stress on the profitability and organizational aspects of key account management that examines the leadership qualities and negotiation skills required for world-class key account management.
•Customized and timely solutions to queries, maintain excellent relations with key clients to generate avenues for additional business.
Channel Enhancements
•Establishing a networking base with reliable and cost effective channel partners for enhancing market reach and penetration so as to gain maximum profitability.
•Taking initiatives on innovative consumer contact programs to get the best deals in the markets.
•Effective execution of merchandising activities through channel partners/ Dealer Networks.
•Ensuring cost effective logistics operations across the distribution channel and monitoring availability of requisite goods at the various sales outlets/ channels.
Team Mentoring
•Leading, mentoring, training and motivating teams for better & effective performance.
•Developing and designing training modules for subordinates to impart a better understanding of sales techniques. Noteworthy Contributions across assignments:
•In the last assignment in Dubai successfully started the company from the scratch and when I left the turnover was AED 5 M.
•Secured the order from Bhilai Steel Plant for 140 Feddrs Lloyd Air Conditioners in 1981.
•Played a pivotal role in appointing dealers Mumbai, Gujrat and M.P. During that time it was a new concept in IT Industry.
•Selected Best Sales Manager in 1995, 1996 and 1997 in Saudi Xerox.
•Adjudged as Best Sales Person of the year in