IT Program Manager ALM, ADM and App Security
Schlumberger Oilfield Services
Total years of experience :22 years, 2 Months
LEADERSHIP BENCHMARK AND ORGANISATIONAL HIGHLIGHTS
•Prepare IT road-map and establish policies, processes and procedures in line with the business policy and company vision.
•Analyses the costs, value and risks of information technology to advise management and suggest actions.
•Pivotal role in centralizing support groups for various systems and applications in multiple business domains like Finance, HR, Supply chain & Marketing and sales.
•Overseeing the technological infrastructure (networks and computer systems) to ensure high availability and optimal performance.
•Monitor changes or advancements in technology to discover ways the company can gain competitive advantage.
•Automated various business processes resulting in minimizing human error, time lagging and resources.
•Instrumental in managing ‘Application Releases’ and ‘Build & Deploy’ processes
•Proficient in designing/developing IT systems, Software Development, ETL &Analytics projects.
•Key stake holder to internal audit and IT Process owner for external audits
•Ensure access to production environment is strictly controlled and limited to authorized personnel
•Significant record of introducing an improved change management governance process, resulting in saving approximately half a million dollar/year.
•Managing an annual budget of USD 3 Million.
RECENTLY COMPLETED PROJECTS IN MY PROGRAM ARE:
•Migrate ALM, ADM Systems into Microsoft Azure Cloud
•Process and tools changes to bring a central Change and Release(C&R) model for change management
•Implementing the hybrid model change management mode with agile methodologies
•Implementing JIRA as the core ALM system replacing Serena Business Manager
•Implement a global Requirement Management system(Serena RM) and integrate it with ALM
•Implement a global dashboard (based on Tableau) for key stake holders (
• Increased awareness of IAM through delivering training to internal teams, thus continuously optimising all processes.
• Acted as a subject matter expert in undertaking discovery global identity and access management (IAM) initiatives.
• Led the innovation and championing of processes/methodologies at all levels within Global Technologies and Operations (GT&O) organisation.
• Assisted in maximising investment decisions by understanding capabilities of existing IAM and aligning with business strategy.
• Analysed service offerings and programme portfolios while defining success/failure metric and tracking/reporting status updates of all metrics.
• Successfully managed SAP HCM security remodelling project and implemented to over 80 countries all over the world covering the central HR system and 7 payroll systems worldwide.
• Was instrumental in aligning processes with business needs while maintaining close liaison with key stakeholder, prioritising system requirements and scheduling resources.
• Defined, optimised and automated various processes, also ensured on-time IT project delivery.
• Led team members while providing global support across US/Europe, MEA and Asian time zones.
Significant Highlights:
• Effectively coordinated and collaborated with the functional users and IT staff to resolve issues related to testing and systems upgrades.
• Acted as a project coordinator on ERP mini projects, including development of the project plan, monitoring and reporting on project progress as well as advising managers and stakeholders of potential project delays or required resources.
• Created effective reporting tools to meet the business unit information requirements.
• Developed technical reports, simulations, instructional manuals and process flow charts to specify business process supported by enterprise systems.
UAE based conglomerate of companies, specialized in publishing, consumer and professional photo products and services, television programs, broadcast of Arabic Television channel and FM Radio channels in three languages.
Significant Highlights:
•Successfully implemented an Oracle based ERP system and a Citrix based connectivity for the group of companies.
•Recommended effective information technology strategies, policies and procedures by evaluating organization outcomes, identifying problems, evaluating trends and anticipating requirements.
•Effectively managed information technology and computer systems while being involved in project management of ORACLE 9i based ERP (ORION of 3I Info-tech).
•Acquired good process and functional knowledge on FMCG and distribution processes.
Responsibilities:
•Ensured smooth operations of the computer systems of group of companies while maintaining organizational effectiveness and efficiency through defining, delivering and supporting strategic plans.
•Planned, organized, controlled and evaluated IT operations in addition to designing, developing, implementing and coordinating systems, policies and procedures.
•Secured data, network access and backup systems, also contributing to organizational policy by aligning user needs and system functionality.
● Requirement collection
● Software design and development
● System analysis
● Projects Management
● Coordinate the team for application development.
A startup company founded by me in 94 when IT sector was budding in India. It was started with two of my juniors and a friend.
Project Management Professional(PMP) certification from PMI
ITIL V3 Foundation
Master of Information Technology(MIT)
Post Graduate Diploma in Computer Application(PGDCA)
Bachelor of Commerce(Bcom)