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Md Palash أحمد, GLOBAL HEAD – SALES, MARKETING & AI BUSINESS

Md Palash أحمد

GLOBAL HEAD – SALES, MARKETING & AI BUSINESS·Daffodil Group

بنجلاديش

دبلوم, Marketing

الخبرة العملية

مجموع سنوات الخبرة: 14 سنوات, 9 أشهر

GLOBAL HEAD – SALES, MARKETING & AI BUSINESS

يناير 2025 - حتى الآن

Daffodil Group

Dhaka، بنجلاديش هجين

يناير 2025 - حتى الآن

Leading enterprise SaaS and AI commercialization across Education, HR Tech, Retail AI, and Generative AI portfolios.
• Managed enterprise pipeline of BDT 15+ Crore (AED 4.6M+) across corporate, institutional, and government clients
• Led full-cycle enterprise sales including prospecting, solution design, negotiation, and closing
• Coordinated cross-functional teams across sales, AI engineering, product, and marketing
• Achieved BDT 50 Lakh (AED 155, 000+) profit within first 100 days of execution
• Sustained 20% month-over-month revenue growth with 60%+ gross margins
• Onboarded 50+ enterprise clients for AI-powered SaaS solutions
• Expanded business operations into 8 international markets through structured GTM execution

مجال الشركة:
تطوير البرمجيات
الدور الوظيفي:
تكنولوجيا المعلومات

ELITE BRAND REPRESENTATIVE – TECHNOLOGY SOLUTIONS

سبتمبر 2022 - ديسمبر 2024

Samsung Electronics

Toronto، كندا هجين

سبتمبر 2022 - ديسمبر 2024

• Delivered enterprise-level product demonstrations for AI-enabled mobile ecosystems
• Supported national product launches and strategic campaigns
• Improved sales conversion performance by 20-35% quarterly
• Increased customer engagement and conversion through consultative selling approach

مجال الشركة:
الاتصالات والشبكات
الدور الوظيفي:
المبيعات

Senior Sales Operations Manager

يونيو 2022 - ديسمبر 2024

Rogers Communications

Toronto، كندا هجين

يونيو 2022 - ديسمبر 2024

• Managed omnichannel sales operations across retail, digital, call center, and dealer channels
• Developed forecasting models, pipeline tracking systems, and performance dashboards
• Improved operational efficiency and reduced errors by 30% through process optimization
• Increased premium product mix by 8% YoY, improving ARPU performance
• Reduced lead response time from 48 hours to under 24 hours

مجال الشركة:
الاتصالات والشبكات
الدور الوظيفي:
المبيعات

Retail Sales Manager

مايو 2020 - يونيو 2022

Rogers Communications

Toronto، كندا

مايو 2020 - يونيو 2022

• Led retail operations and managed a team of 8 sales professionals
• Ranked store in Top 3 of 18 regional branches
• Improved monthly target achievement by 12-15% consistently
• Maintained customer satisfaction score (CSAT) of 4.6/5

مجال الشركة:
الاتصالات والشبكات
الدور الوظيفي:
المبيعات

Sales Specialist

يناير 2019 - ديسمبر 2019

TELUS

Toronto، كندا

يناير 2019 - ديسمبر 2019

• Delivered telecom and enterprise communication solutions to customers
• Ranked in top 15% of regional sales performers
• Generated $150, 000+ CAD in new revenue through upselling and cross-selling

مجال الشركة:
الاتصالات والشبكات
الدور الوظيفي:
المبيعات

BUSINESS SALES SPECIALIST

مارس 2011 - سبتمبر 2018

Grameenphone Ltd.

Dhaka، بنجلاديش

مارس 2011 - سبتمبر 2018

Grameenphone Ltd. (Telenor Group) | Dhaka, Bangladesh | Aug 2016 - Sep 2018
• Managed SME and enterprise telecom accounts and portfolios
• Negotiated SLA-based corporate contracts
• Delivered BDT 2.8 Crore (AED 870, 000+) revenue growth
• Achieved 23% above annual sales quota performance
• Maintained 94% enterprise client retention rate
________________________________________

EARLY CAREER SUMMARY
Grameenphone Ltd. | 2011 - 2018
• Digital CX & Channel Executive - Digital transformation initiatives
• Outbound Sales Specialist - High-performing VAS sales contributor
• CSR & Sustainability Specialist - National digital literacy programs

مجال الشركة:
الاتصالات والشبكات
الدور الوظيفي:
المبيعات

التعليم

Centennial College

أغسطس 2021

أغسطس 2021

دبلوم، Marketing

كندا

المعدل التراكمي (نقاط): 3 من 4

المعدل التراكمي (نقاط): 3 من 4

Pursued and successfully completed my Diploma in Marketing from Centennial College, Canada, while managing all aspects of my personal and professional life independently. To support myself financially, I worked part-time and drove for Uber, balancing long work hours with academic commitments. During my studies, I actively worked on multiple hands-on marketing projects for renowned brands including Tim Hortons, Metro, Starbucks, and Costco, which gave me practical exposure to real-world marketing strategies, consumer behavior analysis, and campaign development. This period was marked by significant personal growth, as I navigated a new country, adapted to a different culture, and maintained my studies—all while building resilience, self-discipline, and a strong sense of responsibility. These experiences not only enriched my understanding of marketing but also strengthened my ability to multitask and thrive in demanding environments.

York University

ديسمبر 2020

ديسمبر 2020

دبلوم عالي، Marketing

كندا

المعدل التراكمي (نقاط): 3.97 من 4

المعدل التراكمي (نقاط): 3.97 من 4

Completed the Digital Marketing certification program at York University, where I worked on multiple applied projects for leading global brands, including Tim Hortons, Metro, Starbucks, Costco, Amazon, and TELUS. These projects involved developing comprehensive digital marketing strategies, conducting market research, and creating data-driven campaign recommendations tailored to each brand's unique business objectives. This hands-on experience allowed me to bridge theoretical knowledge with real-world application, sharpening my skills in social media marketing, SEO, content strategy, and customer analytics.

Jagannath University

يونيو 2011

يونيو 2011

ماجستير، Business And Management

بنجلاديش

المعدل التراكمي (نسبة مئوية): 61%

المعدل التراكمي (نسبة مئوية): 61%

Completed Master of Business Studies (MBS) in Management from Jagannath University, Bangladesh (2010), a prominent public university, where I secured First Class position and ranked Second in the department among a cohort of over 200 students. This academic distinction reflects my strong analytical foundation, strategic thinking, and commitment to excellence—qualities I have consistently carried forward into my professional career in enterprise sales, SaaS commercialization, and digital transformation.

Jagannath University

يونيو 2010

يونيو 2010

بكالوريوس، Business And Management

بنجلاديش

المعدل التراكمي (نسبة مئوية): 58%

المعدل التراكمي (نسبة مئوية): 58%

Completed my Bachelor's degree from a prestigious public university, securing a second-class position while ranked among the top in the department across a cohort of over 400 students. During this period, I balanced academic rigor with significant personal responsibilities, working as a private tutor to support my family's maintenance. This experience taught me resilience, time management, and the value of perseverance—skills that have consistently shaped my professional work ethic and ability to deliver under pressure.

Skills

Pressure

Expert

Decision Making Skills

Expert

Time Management

Expert

Honesty

Expert

Dedication

Expert

Enterprise Account Management

Expert

Key Account Development

Expert

Sales Pipeline Management

Expert

Deal Negotiation

Intermediate

Revenue Growth Strategy

Intermediate

Customer Retention

Expert

B2B SaaS Sales

Expert

AI Product Commercialization

Expert

Generative AI Solutions

Expert

SaaS Go-To-Market (GTM) Strategy

Expert

Digital Transformation Sales

Expert

Solution-Based Selling

Expert

Customer Value Mapping

Expert

GCC Market Readiness

Intermediate

International Sales Operations

Intermediate

Channel Partnerships

Intermediate

Telecom & SaaS Industry Experience

Expert

Stakeholder Management

Intermediate

حسابات مواقع التواصل الاجتماعي

اللغات

الانجليزية

متمرّس

البنغالي

اللغة الأم

العربية

مبتدئ

التدريب و الشهادات

الشهادات
Microsoft MOS Certification
Microsoft
Nov 2019
Entrepreneurship in Emerging Economies
Harvard Business School Online
Dec 2019
AI & Machine Learning
Sprintzeal
Dec 2025
AI for Business Strategy
MIT Sloan
Dec 2025
AI for Business Transformation
INSEAD
Dec 2024
Business Strategy
INSEAD
Jun 2024

الهوايات والاهتمامات

Traveling, Soccer

I have travelled to 8 countries across the world and explored 41 districts in Bangladesh, experiences that have enriched my cultural awareness and adaptability.