Fraud Prevention Analytics
Teleperformance
Total des années d'expérience :6 years, 5 Mois
Analyze Short Call disconnection by Expert & Customer.
Analyze Call disconnection by Expert & Customer.
Analyze Call transfer between two lines of business.
Analyze Technical Glitch Report which is filled by Expert during Call.
Analyze survey pitch by Expert.
Analyze Out-Calling Remarks on internal & client tool through Outbound Report of Call Volume.
Client Tools Check, NT ID Check, & Third Party Web History Check.
4 year regular course