Financial Controller, Procurement and Guest Relations
ZUR Studios and Suites
Total des années d'expérience :8 years, 5 Mois
• Manage all accounting operations including Billing, A/R, A/P, GL and
Counsel, Cost Accounting, Inventory Accounting and Revenue Recognition
• Coordinate and direct the preparation of the budget and financial forecasts
and report variances
• Prepare and publish timely monthly financial statements
• Coordinate the preparation of regulatory reporting
• Support month-end and year-end close process
• Ensure quality control over financial transactions and financial reporting
• Develop and document business processes and accounting policies to
maintain and strengthen internal controls
• Additional controller duties as necessary
• Actively involved in recruitment by preparing job descriptions, posting ads
and managing the hiring process
• Maintain employee records (attendance, Salaries)
Procurement
• Discover suppliers, negotiate in order to reduce expenses with good quality
and organize partnership
• Budgeting
• Approve and finalize orders after collaborating with the team.
• Tracking order process and checking received items
Guest relations
• Provide upscale guest service experiences for clients throughout their stay
• Ensure clients are properly greeted upon their arrival
• Oversee check-in and check-out procedures, including reservations and
financial transactions
• Actively listen to and resolve complaints
• Coordinate and manage communication between guests and staff and follow
up to ensure we resolve customer concerns
• Manage guest relations team (including Receptionists and Concierges) to
ensure we comply with all standards and operating procedures
• Appraise team’s performance and produce regular reports
• Liaise with Housekeepers and Reception to provide an overall comfortable
guest experience
• Examine daily duties, assign tasks and check on progress
• Analyze customer feedback from hotel guestbook and online reviews and
suggest ways to improve ratings
Posting and processing journal entries to ensure all business transactions are
recorded
• Updating accounts receivable and issue invoices
• Updating accounts payable and perform reconciliations
Customer Service, Stock Keeper, Data Entry Operator
Le lien a été supprimé pour non-respect des conditions d'utilisation. Veuillez contacter l’équipe d'assistance pour plus d'informations.