Advisor
XYZ
Total years of experience :11 years, 10 Months
Advising the job seekers in different method to exploring there resume in different aspects to find them a right opportuinity.
Providing quality services to Job seekers.
Daily interaction with Job seekers to ensure the things are going fine..
Escalting to the proper team to ensure the Job Seeker is getting right services.
Approve all the requisitions in Ariba (esp) that are mainly for internal business needs for clients in US, Verify user needs, follow up with approvers expedite open requisitions Worked closely with Sourcing Group Buyer.
eg. Pharmaceutical, Consumer Health care, R & D
Negotiating with the supplier on new products.
Converting Non-preferred supplier spend to Preferred Spend.
Worked in the Requisition to Purchase order processing in P2P process of GSK.
Experienced on Ariba purchasing application system and customer service. Providing the sales Tax exemption forms to particular locations in US.
Approving the Non-preferred supplier esp requisitions which are above $80, 000 and getting the documentation for the spend and meting compliance check.
Federal Debarment check:
Identifying new supplier in esp and make sure they are not listed in debarment Follow the compliance in terms of supplier setups.
Other Activates:
Every day checking the auto fax failures and confirming the fax# and e-mail address with the supplier and re-sending the purchase order to vendors.
Receiving the order confirmations from the vendors and responding accordingly.
Allotting and monitoring the activities of the team to make sure there are no miss on the SLA’s (Service Level Agreement).
Communicating the Updates to the team and saving it for future reference.
Running stipulated checks and responsible for vendor set-ups.
Working on Venali email-box (Group e-mail) responding to the users emails providing resolutions or replying to their queries.
The tickets assigned to procurement team if any user have trouble for order a product Ariba or application down. We should resolve the issues and close the ticket.
Working on all kind change orders which was sent by the clients like, price account codes and description on purchase orders.
We use to handle the calls which we receive from vendor and users, according to their query we will help them and resolve the issue.
Responsible for training and mentoring the new hires.
Resolving Quires raised by customer and Agents.
Job profile includes process training, process development, Team motivation and Meeting the regular targets.
Regular interaction and discussions of business proposals with clients.
Developed a new process for new projects in the center.
includes process training, supervising and maintaining the Agents sales reports.
Sending the RFQ’s
Handled over escalations from junior level agents and taking customer through the complete product.
Marketing the client’s products and services to the customers.
Motivating the team to achieve the targets in sales.