Retail department Manager
House of Technology
Total years of experience :14 years, 9 Months
Handling Team
Motivating team towards achieving Goal
Maintaining Merchandising
Training the Team
Maintaining relation with Vendor
Looking after Inventory
Managing Fast and Slow moving
Planning Roaster
Analyzing team performance
Store opening and closing
Ensuring Good Customer service
Handling Customer Escalations
Controlling Markups
Deliver induction and refresher training programs as per set quality standards and process.
To Train the sales stuff on retail Selling Techniques
Training them on Customer Service
Training them on Retail Store Operations
Training them on Grooming Standards
Training the sales stuff about aging Material
Training the stuff about inventory, Stock in out, Defective Material, Stock receiving
Training on Merchandising
Training on store operating procedures
Training them on CDIT Products
Evaluating them after every training
Preparing Assessments
Training them through role plays
To Perform all duties and responsibilities in a timely and efficiently manner in accordance with established company policies and procedures to achieve the overall objective of the position.
Handle the customer queries regarding the products,
Pre sales advices according to the requirement of customer,
Maintaining good relation with the customer and retaining them to make them loyal
Demonstrating the products and converting to sales
Ensuring the visual Merchandising of the store
Maintaining the store ambience
Maintaining Grooming standards
Maintaining the store hygiene, cleanliness or coordinating with housekeeping for the same
Following day to day retail guidelines of store operating procedures
Stock Receiving
Cashiering
Stock counting or PI day to day basis
Up selling, Cross-selling, Add on selling
Looking after the product delivery
Managing first and slow moving stocks
Informing consumers about the promotions, Deals
Achieving Targets
Handle the customer queries regarding the products,
Pre sales advices according to the requirement of customer,
Maintaining good relation with the customer and retaining them to make them loyal
Demonstrating the products and converting to sales
Ensuring the visual Merchandising of the store
Maintaining the store ambience
Maintaining Grooming standards
Maintaining the store hygiene, cleanliness or coordinating with housekeeping for the same
Following day to day retail guidelines of store operating procedures
Stock Receiving
Cashiering
Stock counting or PI day to day basis
Up selling, Cross-selling, Add on selling
Looking after the product delivery
Managing first and slow moving stocks
Informing consumers about the promotions, Deals
Achieving Targets
Bachelor of tourism studies
Completed Bachelor Tourism Management from IGNOU
Completed H.S. (10+2) from ICON ACADEMY under AHSEC. Completed Matriculation (10th) from Sankar Dev Vidya Niketan under SEBA.
Completed Microsoft office (Word, Excel, and Power point), Internet & Web Designing and Fox-Pro certificate program from DOEACC. Knowledge of CDIT (Consumer Durable & Information Technology) products. Attended brand training Apple, Dell, Lenovo and Panasonic. Working with House of technology as a Department Manager in the pay roll of Unique Info ways Pvt. Ltd JOB ACTIVITY FOR DEPARTMENT MANAGER Handling Team Motivating team towards achieving Goal Maintaining Merchandising Training the Team Maintaining relation with Vendor