Training Manager
NAC
Total des années d'expérience :8 years, 3 Mois
Achievements: Manager of the Year” 2011” Trainer of the Year “2011” Manager of the Year” 2010” Had topped the Beverage, Desserts competition consecutively for 6 Months in 2011 Ensures that sales is maximize through motivating, Strategized training & coaching Daily plan for the days shift by doing Sales analysis & Sales Rally Execute in store marketing and conceptualize other marketing tools to increase sales Daily check control system to ensure cost and wastages are in maximum control Establishes and stiffen Sense of Urgency Culture. Follow up on development from feedback given. Maintains justice FAIRNESS when making decisions, resolution and judgment. Promotes a healthy environment that fosters teamwork Ensure Guest Satisfaction Thru 100 % Table Visits Ensures that all the Servers are implementing standard of service. Refresh Servers’ menu knowledge’s. Maintains standards for service timeliness. Manages the F.O.H atmosphere and ambiance ( Music system, lighting, and temp) Ensures that the sales budget of year is achieved. Ensure cutlery, crockery, and glassware inventories are done on a Daily basis. Does Recovery Procedure in case of conflicts