SARDAR PARVEZ IMDAD, Assistant Manager

SARDAR PARVEZ IMDAD

Assistant Manager

Beximco Holdings Ltd.

Lieu
Bangladesh
Éducation
Baccalauréat, Hardware & Network
Expérience
13 years, 8 Mois

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Expériences professionnelles

Total des années d'expérience :13 years, 8 Mois

Assistant Manager à Beximco Holdings Ltd.
  • Bangladesh
  • Je travaille ici depuis octobre 2016

Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to queries either in person or over the phone. Install, modify, and repair computer hardware and software. Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems. Walk user end through problem-solving process.

Head Of IT à Golden Tulip The Grandmark Dhaka
  • Bangladesh
  • avril 2016 à octobre 2016

Responsible for smooth operations of the entire IT Operations. Addressing problems and troubleshooting, Installation and support of equipment and services for, In-house guest and office staff including servers, workstations and systems level software and peripherals. Dealing with Vendors and suppliers IT infrastructure design & development. Manage & monitoring all IT equipment's (Servers, CCTV, LAN, WiFi, CATV, PA System) and manage financial aspects of the IT department, including purchasing, budgeting & budget review. Develop & implement all IT policies & procedures.

IT Manager à DuSai Resort & Spa
  • Bangladesh
  • avril 2014 à avril 2016

Manage the deployment, monitoring, maintenance, development, upgrade & support of all IT systems, including telecommunication, servers, PCs, OS, hardware, PMS software, peripherals & office automation equipment. Develop & implement all IT policies & procedures, including those for architecture, security & disaster recovery, standards, purchasing & service provision. Lead the IT department's operational & strategic planning.

IT Manager à Sea Pearl Beach Resort @ Spa Ltd.
  • Bangladesh
  • septembre 2012 à mars 2014

Lead the IT department's operational & strategic planning, including fostering innovation, planning projects & organizing & negotiating the allocation of resources. Manage the deployment, monitoring, maintenance, development, upgrade & support of all IT systems, including telecommunication, servers, PCs, OS, hardware, software, peripherals & office automation equipment. Benchmark, analyze, report on and make recommendations for the improvement & growth of the IT infrastructure & IT systems.

IT Manager à Graphic-Associates Ltd.
  • Bangladesh
  • septembre 2010 à août 2012

Database Maintenance, Software, Hardware & Network Support.

Éducation

Baccalauréat, Hardware & Network
  • à Daffodil Institute of IT (DIIT)
  • juin 2012

B.SC In Computer Science

Specialties & Skills

Computer Hardware Troubleshooting
Hardware Support
Data Network
BUDGETING
BUSINESS SOLUTIONS
CABLING
COMPUTER HARDWARE
CONTROL
CUSTOMER RELATIONS
CUSTOMER SUPPORT
DATABASE ADMINISTRATION
DELIVERY
DIRECTING

Langues

Anglais
Expert

Formation et Diplômes

Coustomer Focused Service Quality (Formation)
Institut de formation:
IST Tourism & Hospitality Sector & ILO
Date de la formation:
June 2014
Durée:
8 heures
eZee user authorization certificate (Certificat)
Date de la formation:
April 2015
Rosenberger HDCS (Certificat)
Date de la formation:
December 2013
Valide jusqu'à:
December 2014

Loisirs

  • Motorcycle Riding
    I like tour with motorcycle.