Deputy Export Manager
Osman Group
مجموع سنوات الخبرة :16 years, 2 أشهر
Company Profile: Osman Group a leader group of companies with main activities in the constructions and specialized in the industry and manufacturing of building materials.
Job Description:
Develop and maintain professional relationships with all clients and supervise achievement of all sales targets for all assign areas and analyze all customer requirements to prepare appropriate sales strategies for same.
Develop all objectives and goals for market sales and net revenue for all export activities and implement all new product launches to achieve all sales objectives and administer all merchandise for group brands.
Analyze all market activities and manage all communication with technical departments and perform various tests in products and ensure optimal quality of all products and design all export market rules and regulations to mitigate all risks.
Maintain knowledge on all competitor products, activities and prices.
Follow up distributors and assure achieving their targets up and above solving their problems.
Perform all records, keeping process and maintain records for all entry.
Evaluate all items for Export and ensure accuracy in all values.
Perform audit on all Export files on regular basis (Sales, production, logistic, loading & stuffing, shipping, After-sales..)
Follow up with the production and technical teams and prepare for shipments.
Follow up on payments and ensure settlement of orders.
Prepare Export reports and analysis all related information.
Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
Company Profile: An international Co. for producing White Portland Cement in Egypt part of Aalborgportland Group in Denmark the largest producer of White cement in the world & a subsidiary of Cementir Holding in Italy.
Job Description:
Handling Export Clients and follow up with all concerned parties to reach the required standards of satisfaction of the client.
Administer all sales activities for all export products of organization and ensure achievement of all export sales target and analyze all company objectives and negotiate on prices to achieve same and maintain knowledge on all competitor activities
Establish a highly successful relationship with potential clients and skillfully closing sales by gaining agreement on the benefit of the product and service
Confer with staff at all levels to facilitate growth and profitability for organizational procedures and issuing monthly reports to each concerned department in order to improve their performance where needed.(monthly sales production plan, quarterly forecast, yearly budget, EBITDA, net income..)
Supervise the logistic procedures (Inland transportation, Air/Sea freight offers, shipping lines & forwarders Co., vessel charters, documents and certificates required per each country)
Reviewing the Agents account debit/credit and contacting/following payments with Clients.
Reviewing contracts and suitable payment terms for each client
2006 2009 Unionaire Group Export Sales
Company Profile: An international Co. for manufacturing Air Conditioning and Electrical Equipments.
Job Description:
Prepare and get agreement to an annual exports sales plan and budget for company products, which will meet company budget and business planning requirements.
Monitor change in the international market situation and exports legislative requirements and recommend or implement action to meet changing circumstances as required.
Maintain effective budgetary controls of export sales expenses authorize and control all expenditures of the department.
Resolve product or service problem, distribution and customer complaints.
Promptly addressing all problems that may develop within the exports department including writing a detailed report to keep on file.
Establish new as well as manage relation with current main importers, traders and offshore wholesales to ensure meeting of their financial and order commitments to the company through close monitoring receiving market feedback and visits
Continually attempting to penetrate new markets and establish the company image as a good international brand in different region.
Coordinate with various divisions in the company to achieve strategic goals of company in export business.
Supervise the issuance of periodical sales reports to top management as required.
Provide recommendations for improvements and lead specific projects that can be done specifically in the department or generally in the company in order to pursue excellence and innovation in various operations performed, in order to improve our service to our customers.
Unipak Nile Co.For Corrugated Carton
Company Profile: Unipak Nile Ltd. manufactures corrugated packaging for agricultural, beverage, construction, food and industrial products for the African, European and Middle Eastern markets. Unipak Nile is a member of Indevco Group a multinational manufacturing group with over 35 plants producing plastic and paper flexible packaging
Job Description:
Help in developing business plans for existing and potential accounts in order to increase sales and the company’s market share in designated markets.
Provide continuous communication to the customers about their samples, orders and other logistics issues
Replying to the customers verbal and written correspondences in a timely fashion to increase customers’ satisfaction.
Confirming receipt of new samples requests or new orders sent and provide customers with continuous updates about their samples status and order processing on a weekly basis.
Update customers with information about the shipping documents process.
Facilitate, accelerate and co-ordinate with various factory units the processing of all customers’ needs to speed up the execution of these needs in order to be able to increase customer’s satisfaction. This includes approvals on the pending issue or any other special requests.
Measure and analyze major problems faced by various customers, and propose corrective actions for these problems.
Follow-up for the payment of due invoices and ensure that they are paid on a timely manner according to the agreement with various customers.
Job Description:
Prepare and follow up export & customs documentations.
Procedure services such as data processing.
Interacts with the insurance companies and shipping lines and booking freight for exports purposes.
Following up and resolve customer complaints regarding rates and services.
working as receptionist and public relation in a reputable hotel
Job Description:
Handling guest from A to Z and manage their tourist affairs
Building a good rapport with all guests and resolving any complaints/issues quickly to maintain high quality customer service.
Deal with guest requests to ensure a comfortable and pleasant stay.
Administer all routes of reservations
Manage accurate accounts and guest billing processes.
Handling the requests, forming quotations and follow up with the clients to ensure a superb customer service experience
Bchelor's degree: Faculty of Arts - French language section / Cairo University.
High school: Graduated Lycée Français School.